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4655 Patterson Ave SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We love our Nordic hot tub!
I thought buying a spa made in Michigan would get me better service in the event of a problem, apparently I was wrong. I purchased and paid for the Nordic tub with the GFCI and Ozonator from Viscount ( closest dealer ) pools and spa . They delivered it without either when I called the store and talked to Rob he said they might be able to come back by Saturday this was delivered on Monday. They acted like I should be thankful I got what I did. I called Nordic to try and purchase the Ozonator from them directly to get the tub ... read more
Purchased my Nordic Hot Tub 1 1/2 years ago and noticed a few months ago water leaking around the tub. I opened it up and found water leaking out of the rubber stopper on the Ozone unit. Apparently Nordic does not warranty the Ozone unit past a year....probably because they way they install it does not meet the manufactures specifications which clearly state the the check valve should be located above the water line. I found the following review posted 3 years ago...so it is apparent that Nordic still has not corrected the p... read more
I have been working with Nordic for many years, and their customer service is exceptional compared to most hot tub dealers. Thank you, Tammy and Patrick, for the great service.
Nordic Hot Tub Factory Store has a 4 star rating with 105 reviews.
Nordic Hot Tub Factory Store is closed now. It will open on Monday at 9:00 a.m.
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