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Nor-West Services Corporation
- Heating & Air Conditioning/HVAC
- Queens, NY
About this business
Location details
54-03 Grand Ave, Queens, NY, 11378, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came out to look at some repairs for several units I had, said they’d need parts and would order them and be back out in a few weeks. That was months ago and I never heard from them again.
Extremely disappointed by the service of NorWest. They gave a delivery window from 1pm to 5pm and didn’t show up until past 7:30pm. They didn’t give any heads up that they would be late and only called when they were 20 mins away. This has happened both times I’ve used them. What disrespect of my time, won’t be happening again.
We had a very disappointing experience with NorWest AC & Heating Service Corp. In 2021, they installed our AC unit, and now, during the extreme cold weather in New York, a critical part of the unit has broken, leaving us without proper heating. We have a NEWBORN baby!!!, and the cold in our home has made this situation urgent. We tried scheduling an appointment, explaining our circumstances, and even offered to pay extra to expedite the service. Despite this, the company could only schedule us for February 4th—an entire week... read more
I’m writing this late as initially I was satisfied with the service I got from Antonio and Francis. They came to deal with a clogged drain on a PTAC unit in August. Fast forward to December, there was no heat coming from the unit. Called Nor-West and there weren’t any service openings for weeks. It was 50 degrees inside so I needed someone ASAP. Called a local appliance repair and he came same day. Found out that the wires for the heat were disconnected. They also did something to the zone valve which needed to be replaced. ... read more
I purchased an Islandaire PTAC from Nor-west in 2021. PTAC’s can be ornery machines, right? Maureen and her colleagues at Nor-west were patient about explaining my options when I made my initial purchase, and always professional whenever they come to my door, even when I’m a neurotic PITA and ask their tech crew to put on shoe covers. I think you find out if you made a good choice *not* when a new machine is put in, but when, like any technology, routine maintenance or a repair is needed. Air conditioners like to break on th... read more
Frequently asked questions about Nor-West Services Corporation
How is Nor-West Services Corporation rated?
Nor-West Services Corporation has a 3.9 star rating with 69 reviews.
When is Nor-West Services Corporation open?
Nor-West Services Corporation is closed now. It will open tomorrow at 9:00 a.m.
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