No 1 Japanese Auto Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

No 1 Japanese Auto Service

4.0

About this business

Location details

703 NW 16th Ave, Portland, OR, 97209, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
FriClosed
SatClosed
SunClosed
4.016 reviews
Select a rating
Greg F.'s profile image
13 years ago

Bill rocks! Long story short, he's saved me close to $8k in the last year. Super honest w/ quality service - the best there is! 

paraganek's profile image
paraganek 
14 years ago

The best servise I have experienced so far – I took my car here with my manual clutch problem. They diagnosed it quickly, explained everything in detail, quoted the price I was really happy with and replaced the clutch in no time. The best dealing with customers I have experienced so far. Exactly the opposite of the typical Toyota car dealership mechanic attitude "I know everything, you know nothing". I highly recommend this shop. 

APDX's profile image
15 years ago

Affordable and Competent Place for Complicated Cases – Time and time again I come back to the guys at this place. The management is by the owner who is a retired NASA specialist. His lead mechanic is superb, with engineering background as well. On top of that I can afford them. Try to find anything in the downtown area with their reputation and longevity. 

Raul0610's profile image
Raul0610 
16 years ago

Honest and Superb Customer Service – Bill and his staff have shown great customer service and very honest systems approach not only in troubleshooting the root cause for my defective catalytic converter but at the same time on designing best possible resolution to the problem. My Acura RSX-S was diagnosed in Chicago originally where I moved from oxygen sensors malfunction not much of cat conv. My cat conv as Bill explained to me has been exposed to rust, salt, snow, rain, pollutants, etc. that literally deteriorated my cat c... read more

nina1974's profile image
nina1974 
16 years ago

Great auto shop! – Bill is great. He explains things until I get them. When he can he shows me the parts involved in the repair and once he even got me under the car so I could really understand what was going on. They are willing to think out of the box and come up with inexpensive repair options that other shops never recommended. They fixed my loose heat shields quickly and effectively instead of expensively which is what the other guys wanted to do. Recently I needed AC work and he recommended a great shop. I have total ... read more

sukhostar's profile image
sukhostar 
17 years ago

A rare gem – Honest, knowledgeable, fair, affordable, great customer service, great vibe, and an over all excellent experience. What more could you ask for? This place is definitely a diamond in the rough. Came in needing something big done (clutch) without calling ahead, they still took me in and finished the job in a day. Thanks again guys. Highly recommended. 

sethharris's profile image
sethharris 
17 years ago

old-school, honest repair shop. stop looking if you have a japanese automobile. – I came to No. 1 Japanese Auto based solely on the reviews from this site. I wasn't disappointed. It's no frills, no BS, honest work. You won't get up-sold and they'll give you the option of new vs. used parts. Just put their contact info in your phone and call it a day. No complaints. 

k_pine's profile image
17 years ago

Fantastic customer service – We used No 1 Japanese Auto nearly a year ago to get a new engine for my partner's new car. In 3 short weeks after buying a used car, he had the engine seize because the previous owners never changed the oil. The dealership, of course, was of no assistance and being young and me a woman, we were treated like we didn't know anything. I found No 1 Japanese Auto on City Search and immediately contacted them for the repairs. Not only did they treat me like an equal (hard to come by in the auto industr... read more

dianyla's profile image
17 years ago

Straightforward non-misogynist mechanic, what more could I ask for? – I brought my 91 Civic in about 6 months ago to have a whole laundry list of items taken care of. The over-the-phone consult was very straightforward and pleasant. More important, I never got the slightest patronizing tone of voice that many mechanics seem to adopt when talking to female clientele. Their estimate was about 25% lower than Clarke's Honda quoted me over the phone for the same scope of work. Fast turnaround, they found and fixed even more probl... read more

Frequently asked questions about No 1 Japanese Auto Service

How is No 1 Japanese Auto Service rated?

No 1 Japanese Auto Service has a 4 star rating with 16 reviews. 

When is No 1 Japanese Auto Service open?

No 1 Japanese Auto Service is closed now. It will open on Monday at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com