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Niello BMW Elk Grove
- Car Dealers
- Elk Grove, CA
About this business
Location details
8580 Laguna Grove Dr, Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I brought my car in at 7000 miles as there was an issue with the transmission. This resulted in me needing a new transmission in a brand new car. When I got the car back it was filthy inside and out and they left if with on empty with gas after having to drive it 30 miles to test the new transmission. Shame on the delarship and brand.
Always professional providing excellent service in a beautiful, friendly environment.
Disgusting Thieves - Avoid at All Costs!I had the misfortune of dealing with this car dealership, and I can confidently say they are nothing but a bunch of con-men. My wife and I wasted an entire morning with them, thinking we had a solid agreement to sell my used car for $9,200, contingent on an in-person inspection.When we arrived, they inspected the car and presented us with an itemized estimate of repairs they claimed were necessary, totaling around $1,000. I did not agree with their assessment, but what happened next wa... read more
Waited 3 weeks for repair, nothing was done. Repair was evac pump replacement ofnder warranty on my vw. Called multiple times for the update and because they don't call you. This place don't care.
I would stay away from this location. If services are needed on your vehicle be prepared to be left hanging and to chase anyone down to even find out what is going on. Seems like its a 1 man show and hes too busy to call his customers. Takes days/weeks to get any response. Horrible customer service and zero follow through on their end. Was looking for a new home dealership with my new car, but this is not the location to use.
This company has been taking advantage of me for years I need to put this complaint because sense aug 2008 I have been having Pohanka service my car and each time it cost a high price. Im filing this complaint because I just paid in Nov 15 2024 $4097.98 for service on my trasmission.I did put over 100 miles from this time. I had to have my car towed back because what I took it in for is now doing the same thing. ** is trying to tell me its not the work they just charged me for but I know it is. I still have warrenty on the s... read more
I went here for my free oil change. I was told that I needed a new battery asap. I refused their offer and took it to ************************* to have battery checked to see if in fact I needed a battery. I was told that the battery was fully charged. I then took it to ******* with the same outcome. Do not, and I repeat, do not take their word that you need work done!!! Take it somewhere else to get a second opinion! I can't stress this enough! They bold faced lied!! I would not trust this dealership with anything!!! Lokey ... read more
I went here for my free oil change. I was told that I needed a new battery asap. I refused their offer and took it to ************************* to have battery checked to see if in fact I needed a battery. I was told that the battery was fully charged. I then took it to ******* with the same outcome. Do not, and I repeat, do not take their word that you need work done!!! Take it somewhere else to get a second opinion! I can't stress this enough! They bold faced lied!! I would not trust this dealership with anything!!!
I am writing to express my extreme disappointment and concern regarding the treatment my friend received at this dealership today. We had a promising test drive the day before while I was with her. However, she returned alone today to inquire about purchasing the vehicle, and what followed was appalling and unacceptable.During a discussion about the price, a staff member, who I believe was the manager, yelled at her in an aggressive and unprofessional manner. This caused her to become so upset that she had to leave the build... read more
Frequently asked questions about Niello BMW Elk Grove
How is Niello BMW Elk Grove rated?
Niello BMW Elk Grove has a 4.7 star rating with 1,487 reviews.
When is Niello BMW Elk Grove open?
Niello BMW Elk Grove is open now. It will close at 6:00 p.m.
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