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Niederauer Inc

2.4

About this business

Location details

1976 W San Carlos St, San Jose, CA, 95128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.410 reviews
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Teresa's profile image
2 years ago

Sleezy business, watch out My boyfriend and I went to Western Appliance in early November to shop for a new dishwasher, stainless steel sink, disposal, microwave, gas range, and refrigerator. As we walked in the door, we told the pouncing salesperson, "We just want a quote. We do not want to buy today." We repeated this several times. At the end of our 90 minute search, the salesperson said he would provide a package deal discount with itemized prices. He asked me to fill out an application for a Western Appliance credit car... read more

Lucy's profile image
2 years ago

bad management of stock I purchased a cook-top and rim from western appliance early December 2008 and was promised that it would arrive within two weeks (in time for Christmas). The items did not arrive within two weeks, we received no calls from Western Appliance, and I had to call many times and follow up in person, and we got different answers from different personnel. On one of our calls, we were told the cooktop arrived, but not the rim, then they called to say the rim arrived, but they had lost the cook top. In the end... read more

dana's profile image
2 years ago

No complaints. We have purchased more than 10 appliances for 3 different homes from Western and have no complaints. Andy has helped us each time and has been very helpful and knows his stuff. He has never tried to over-sell us something. I know other people have complained about delivery, but we haven't had a problem. We did have major problems with a dishwasher and range purchased at Western, but it was a manufacturing issue. Western was more than helpful in assisting us in resolving the issue with Whirlpool/Kitchenaid. Gla... read more

Michael's profile image
2 years ago

You get what you pay for - poor delivery service and excuses They've got a good selection, good in-store service and very good prices, but their delivery service is the pits. Stayed home one morning specifically to receive a deliver from them, and was surprised to find a 'We missed you - call to reschedule' card hanging from my screen door. The main door was open, we were home, the delivery person just never bothered to knock or ring the doorbell it seems. The sales people tried to be helpful, but couldn't offer another deli... read more

Patricia's profile image
2 years ago

we keep going back We keep going back to this place as we are always treated well. The sales staff knows their stuff, and takes as much time as you need answering questions. To make a sale, they will generally offer you a small discount on the spot. 

dana k.'s profile image
14 years ago

No complaints. We have purchased more than 10 appliances for 3 different homes from Western and have no complaints. Andy has helped us each time and has been very helpful and knows his stuff. He has never tried to over-sell us something. I know other people have complained about delivery, but we haven't had a problem. We did have major problems with a dishwasher and range purchased at Western, but it was a manufacturing issue. Western was more than helpful in assisting us in resolving the issue with Whirlpool/Kitchenaid. Gla... read more

Teresa H.'s profile image
16 years ago

Sleezy business, watch out My boyfriend and I went to Western Appliance in early November to shop for a new dishwasher, stainless steel sink, disposal, microwave, gas range, and refrigerator. As we walked in the door, we told the pouncing salesperson, "We just want a quote. We do not want to buy today." We repeated this several times. At the end of our 90 minute search, the salesperson said he would provide a package deal discount with itemized prices. He asked me to fill out an application for a Western Appliance credit car... read more

Lucy Z.'s profile image
16 years ago

bad management of stock I purchased a cook-top and rim from western appliance early December 2008 and was promised that it would arrive within two weeks (in time for Christmas). The items did not arrive within two weeks, we received no calls from Western Appliance, and I had to call many times and follow up in person, and we got different answers from different personnel. On one of our calls, we were told the cooktop arrived, but not the rim, then they called to say the rim arrived, but they had lost the cook top. In the end... read more

Michael H.'s profile image
Michael H. 
17 years ago

You get what you pay for - poor delivery service and excuses They've got a good selection, good in-store service and very good prices, but their delivery service is the pits. Stayed home one morning specifically to receive a deliver from them, and was surprised to find a 'We missed you - call to reschedule' card hanging from my screen door. The main door was open, we were home, the delivery person just never bothered to knock or ring the doorbell it seems. The sales people tried to be helpful, but couldn't offer another deli... read more

Frequently asked questions about Niederauer Inc

How is Niederauer Inc rated?

Niederauer Inc has a 2.4 star rating with 10 reviews. 

When is Niederauer Inc open?

Niederauer Inc is open now. It will close at 6:00 p.m.  

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