Jule Kim on Facebook 6 years ago
07/12/2017, 12:13 PM
I got Nicole's name from a coworker when my husband and I started looking for a house. The search wasn't easy, given it was in the summer and peak season. Everything was involved in bidding wars or came on the market with a pending offer already in the works. We finally came across a house that we wanted to submit an offer for, so Nicole started drawing up the paperwork for it right away. While that was happening, I went to my already scheduled viewing appointments for the next round of houses, and that's when I saw our dream house. Nicole had already completed the offer but hadn't submitted it yet, and was more than understanding about changing the offer to this other house. Throughout the whole process, she kept us in the loop, and advised us on our chances of winning the offer, factors that she thought would make our offer more enticing, what she gauged the seller's agent to actually have on the table, etc. Our first offer was competing with that from another buyer, so she coached us on which terms would help us beat the other offer, and by how much we'd have to escalate to. And, she was right! Our revised offer won us our first house, and we were thrilled. Nicole's approach is straightforward and honest, and she takes care of you. What was really astonishing at the time was her mother was in the hospital, and Nicole still carried us through our offer round by herself while at the hospital, instead of passing us off to someone else like most people would have. This is a level of dedication I would never have expected from anyone. She's clearly an expert in the field, and I'm so glad that a chance referral led us to her. We're still so happy in our house almost a year later!