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Nick Mayer Ford
- Car Dealers
- Mayfield Heights, OH
About this business
Car Dealership
Location details
6200 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went to Nick Mayer's on Mayfield Road to get my F350 oil change, and I received the best service from Tom T and Manager Jess. The customer service from these two was excellent. They went above and beyond what I had expected. They thoroughly reviewed my vehicle and found an issue that needed to be corrected, and yes, they did that. No worries. My truck is running better than ever. I recommend them to anyone looking for quality service
I went to Nick Mayer's on Mayfield Road to get my F350 oil change, and I received the best service from Tom T and Manager Jess. The customer service from these two was excellent. They went above and beyond what I had expected. They thoroughly reviewed my vehicle and found an issue that needed to be corrected, and yes, they did that. No worries. My truck is running better than ever. I recommend them to anyone looking for quality service
Should of checked BBB reviews before I purchased a vehicle.
I would seek someone else to fix your car because the mechanics are shadey at this dealership. They tried to charge me 1178.00 for a tune-up on my vehical and it had a tune up before I brought it to them. When I said I was not going to pay that they told me to come get my car. That was a couple of day ago. I sent my husband to pick up my car and now it doesn't start! No one had a clue why. So now everyone is like we'll we knew nothing of it. Come to find out they took my spark plugs and coils out of my car. I never told you ... read more
Business response:
Mia, we are very sorry that your experience with us was not excellent. We have a responsibility to ethically diagnose vehicle repairs, and share that information with our clients. The removal of those parts, were in anticipation of information from you in regards to the repair. Upon your arrival the vehicle was put back together, and it left without incident. You were charged for that diagnostic work.
On May 21, 2024 at 10:30am, Nick Mayer Ford came to my home and took my car to be serviced with the 30,000 Maintenance program. Prior to the pickup, I informed them that I would need my car for work the following day before 7:00am. They promised that my vehicle would be returned to me before the end of the work day on May 21. At 5:00 pm on that day, I had not heard from the dealership! I called numerous times and got nothing but voicemail. I left numerous messages until I finally reached the person who originally scheduled m... read more
I’m writing today to notify potential customers of Nick Mayer Ford and how they treat their customers. My comments today reflect what took place on Tuesday May 21st. My significant other scheduled her car to be worked on yesterday by Nick Mayer Ford. The Service Department picked up her car (at her residence) and promised to deliver the car back to her before the end of the day. She was going to need her car to go to work today (at 7:00am). At 5:00 pm yesterday, she had not received a call from Nick Mayer Ford nor was her ca... read more
HORRIBLE CUSTOMER SERVICE AND NO MORALS!!!! I was helping my elderly parents purchase a specific vehicle from this dealership. So we made an appointment (like we're supposed) to come and purchase the vehicle. I even offered to leave a deposit to hold the vehicle and they said they don't do that anymore. My parents haven't purchased a new vehicle in over 22 years so this is a BIG deal to us! We both drove over an hour away to meet at the dealership for our appointment. I even confirmed that the vehicle was there and available... read more
Pretty incredible that this dealership is still even operating. The few review here are all poor reviews. Our experiences with this dealership are worse than all the reviews for Nick Mayer Ford. This WAS a great dealership for 50 years when it was run by caring professionals and was called ******** ****. But when it became Nick Mayer it progressively went straight into the absolute worst place to even consider buying a car/truck and the service department is even worse. Do yourself a HUGE favor and don't waste your time with... read more
I took my car to ford to get worked on 3,000$ worth of work just to get my car back and the same issues was occurring I called in 3 days later to let them know that my car was having the same issues they told me they were booked so they made me an appointment for the upcoming month to bring my car back in to be looked at again so I did just that but they didn't have a car to loan to me while mines was being fixed again so they told me to take my car and call me when they have something available 6 months later they tell they... read more
Frequently asked questions about Nick Mayer Ford
How is Nick Mayer Ford rated?
Nick Mayer Ford has a 4.1 star rating with 1,488 reviews.
When is Nick Mayer Ford open?
Nick Mayer Ford is open now. It will close at 8:00 p.m.
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