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Nicholas Financial Inc
- Financial Services
- Orange Park, FL
About this business
Location details
1562 Wells Rd #10, Ste 10, Orange Park, FL, 32073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The payoff for my vehicle was 6004.xx, the check sent was 6400.00. It's been 2 weeks and I still don't have an ETA on my refund. If my account was 2 days late I'd receive constant calls and text but when Nicholas has to issue a check- silence. I did contact customer service and of course they have to reach out to corporate. Do I need to take legal action?
Business response:
Refunds are processed the first friday after 6 business days have passed to ensure clearing of proceeds. thanks!
When i realized where this company originates from, my disdain of this company didn't surprise me! I have a car currently financed with Nicolas Financial and I will NEVER finance another car with them again. Their customer service over the phone is terrible, which was led by a woman named Christine from the St. Louis location. She showed no signs of empathy or compassion when I informed them that I would late on my payments. She was determined to be this type of "enforcer" when it comes to people paying their car note on tim... read more
Can't seem to be able to come up with the title of our car so that we can get it registered in our new state. It has been 3 weeks since we first requested the car title. And now we are running into DMV deadlines in 2 separate States. I have notified both DMV's that the ball is in Nicholas Financials court and neither of them are happy about the delay either.
Business response:
It is important for the cusotmer to understand that in their state, North Carolina, titles are electronic so we as a lender don't physcially hold the title. Once requested, we sent a request to have the title printed. Once done the title is then mailed to our location and from there we would then forward it on to the cusstomer. This does cause a long delay that we can't avoid when one needs a phsiycal paper title.
Nicholas Financial is a great option to be able to have. Growing up I made bad choices when it came to budgeting my money. Let's face it the interests are high yes, but guess what I put my big boy pants on and paid my bill every month. Never had an issue with Nicholas Financial. Why should the company give low rates to high risk customers THEY SHOULDN'T!!
If you're reading this I want this company out of business. This company is a JOKE! They charged my car off and then wake up the day before thanksgiving and it's gone. I pray that this company goes belly up and fast! They DO NOT care about their customers and rude as can be to everyone and hang up on you. I pray someone can get this company to shut its door for good!
Business response:
As with most lenders, accounts are charged off once they become 120 days past due, however, that doesn't mean that a customer doesn't still owe the lender the money that was borrowered.
the service sucks. this place charges 24.9 APR for cars what a big rip off. I hope karma come back on the company. never again on this green earth
The lady Michelle who works at the Kernersville location in North Carolina is rude and disrespectful. She made my experience with this company the straw that broke the camels back. I've never had a employee yell at me the customer in such a way. She made several personal derogatory remarks about me that were unnecessary and unprofessional. Please don't do business with Michelle. She should lose her job for the way she spoke to me. But then she would be broke like she said I was. That just wouldn't be right!
Your customer service is garbage. Your employees swear at their clients on phone calls. They refuse to work with people who have fallen on hard times. They make constant threats of actions they're going to take of you are even just a couple days late. Their deferment plans are complete ********. And they're just straight out rude. They harass your family and friends over and over if they can't reach who they're trying to get a hold of, whether you ask them to stop or not. I was just a reference for someone and have received ... read more
This company is pure trash. I wouldn't advise anyone to get a loan through them. I purchased my vehicle thinking that my credit building process would be pleasing. I found out that they were not reporting like I was told. After they corrected the issue and did report all of my on time months. They removed themselves from my credit and my credit score dropped 80 points. They corporate employee told me that once they put it back which was a accident on they're part, that she couldn't guarantee that I would get my credit score ... read more
Business response:
Since the writing of her complaint, we have worked with the customer and corrected the issue.
Frequently asked questions about Nicholas Financial Inc
How is Nicholas Financial Inc rated?
Nicholas Financial Inc has a 3.2 star rating with 69 reviews.
When is Nicholas Financial Inc open?
Nicholas Financial Inc is closed now. It will open at 8:30 a.m.
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