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NextCare Urgent Care
- Urgent Care
- Georgetown, TX
About this business
Location details
900 N Austin Ave #105, Ste 105, Georgetown, TX, 78626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The staff is very rude, absolutely no bedside manner, not welcoming at all.. I work in healthcare and would never treat my patients the way they do, took my husband for a RAPID COVID test and still waiting for results 3 hrs later, rapid results are supposed to be within an hour at the latest, that’s why they are RAPID.. I do not advise anyone to visit here for medical care
I went to their urgent care with a stab wound to my hand, I did this while carving a piece of wood. A PA saw me and said that my hand needed to be x-rayed but their machine was down and said "sorry, we can't help you" and sent me to another urgent care, not Nextcare. Later I received a bill for $63.09, so I called to contest it. They said they'd review it. I received another bill for $63.09 so I called back. Ended up calling back and then the supervisor lied to me saying I was called but didn't get an answer then tried to le... read more
Business response:
Hello Phillip, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients. I do see that you were referred to the ER for better evaluation. We apologize for the x-ray machine being down. Danielle, Clinic Manager
Recommendedstaff and doctors were very nice and professional they got me in and out pretty quick for being an urgent care
Business response:
Hello Kyle, thank you for your praise and kind comments about our team! We hope you have a great day. Danielle, Clinic Manager
RecommendedThanks you these people will take care of you get er done !!!!
Business response:
Hello Lewis, thank you so much for your kind comments! We're happy we could help. Danielle, Clinic Manager
I brought a friend here who was having leb pain. I was waiting out in tye car for her because I assumed I wasn't allowed to come in (Covid). She came out snf told me the r ceptionist had said I could come in with a mask, so I came in to the lobby with her, eith my mask on. My friend was called back. I didn't go back with her because she didn't ask me to and I know if she wanted me to or not. Once she went back, the young receptionidt rudely, RUDELY says to me, "you can't sit in our lobby. you need to leave. I'm sorry." She c... read more
Business response:
Hello Brandy, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with our team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com.
I wasted 2 hours of my life tonight waiting to see a PA who was hurried, interrupted me when answering her question, barely looked at my issue before telling me what prescriptions she was gonna give me, got snappy with me a couple times, didn’t ask about medications I take before rushing out to prescribe me an antibiotic WHICH she did without asking about allergies (I’m allergic to most antibiotics), didn’t ask if I had questions or other symptoms before practically running out of the room, and then basically threw discharge... read more
Do not use for Covid testing. Continuing unresponsiveness on results, still waiting 5 days later, and reps lie about when results will be given. Last guy told me to call the lab for my results. Worst service imaginable.
Absolutely not!!!!!!!!!!!
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.4 star rating with 1,316 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is open now. It will close at 4:00 p.m.
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