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Next Jump
- Business Services
- New York, NY
About this business
Message from Next Jump Inc.
Location details
261 5th Ave, 8 floor, New York, NY, 10016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They issued a refund to a card that WASN'T used to pay for a reservation! And good luck getting a person on the phone that has some clue what they're talking about. Not gonna happen. I regret ever considering using them for corporate travel.
Account has been locked and the website (can't find me) for over a week. I have reservations I need to view and emailing customer service takes several days to get a reply. I loved the service and was a 5* user but this is disappointing.
I have emailed them over and over to get resolution to points that is owed to me and no ever responds.
Your just stole money from my account. My trip is about to be ruin. Your double charge my card x3 without sending me email about my hotel
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The lack of customer support is disgusting! I have a problem and emailed them and 3 days later and still no response.
No customer service. Spent $400 on two city passes and sent me incorrect tickets. Of course spent over a week emailing and haven’t heard back!
I have been having a major issue with your Customer Service. My account some how became locked last week and no one from your Customer Service has responded to my inquiry. I have travel reservations that I need to look into but can't because no one is unlocking my account. Can someone please assist?? Update: Next Jump stepped in and helped me resolve my issue with the Perks At Work customer service.
Useless,total scam , can’t believe my employer has used this service.My account is locked without any explanation. I am sending messages everyday to your Help Centre - no response at all.No phone numbers to call....Not Happy at all !!
Frequently asked questions about Next Jump
How is Next Jump rated?
Next Jump has a 4.4 star rating with 218 reviews.
When is Next Jump open?
Next Jump is open now. It will close at 6:00 p.m.
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