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Nexersys
- Consumer Services
- Austin, TX
About this business
Location details
7500 Rialto Blvd Bldg. 1, STE 122, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:00 p.m. | |
| Tue | 08:30 a.m. to 4:00 p.m. | |
| Wed | 08:30 a.m. to 4:00 p.m. | |
| Thu | 08:30 a.m. to 4:00 p.m. | |
| Fri | 08:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Nexersys N3C is an exceptional and unique machine. I believe that only people who have issues take the time to write reviews. For every dissatisfied customer, how many hundreds are actually satisfied? Nexersys has stopped selling its machines internationally for the time being (I'm in France), and that's a real shame. I hope a solution can be found. I wrote this because I feel the current rating doesn't fairly reflect Nexersys' efforts and the overall quality of the product.
It is April 23, 2025 and still unable to get through either service or sales, neither ever pick up. Very frustrating not being able to get support.
DISASTER!!! Bought the Nexersys N3 Elite and really like the idea behind it. Unfortunately, it doesn´t work as advertised. :-( There seem to be multiple software as well as hardware issues. For example, one pad does not respond at all anymore (after just a couple of months with very rare use). I contacted customer service, which first had difficulties to understand the very basic nature of the problem and then took weeks to respond (only responded after a couple of inquiries). Then they promised to send me replacement parts ... read more
I purchased a boxing unit for Christmas for my husband. He has yet to be able to use it. Seems like we have the same issues that everyone else has. Bad tablet and can not do the updates. And also responses take forever from anyone. And when you do get a response and a hopeful fix(new tablet top be sent) it never happens as well. Left a voicemail today so we will we see how that goes. Maybe all of us who have purchased these useless machines need to get together and proceed with some kind of legal action. Machine cost way too... read more
I wish I didn't have to write this review. I am super frustrated with this company. I purchased a nexersys boxing unit in March of 2022 and almost immediately, could not use it. They told me I was running on an old software version, which is very confusing because I JUST BOUGHT IT NEW. Fast forward to the end of April 2022 and many days in between waiting for a response to 'troubleshoot' the unit, they tell me they are sending me a new tablet. Oh and don't bother calling them, because they will NEVER return your phone call. ... read more
Frequently asked questions about Nexersys
How is Nexersys rated?
Nexersys has a 1.8 star rating with 11 reviews.
When is Nexersys open?
Nexersys is closed now. It will open tomorrow at 8:30 a.m.
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