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NexCar
- Used Car Dealers
- Clovis, CA
About this business
Location details
945 Barstow Ave, Clovis, CA, 93612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
I received a prompt email response but dealer never followed up, subsequently found another vehicle .
Business response:
Hello nicole. we feel that there was a little miscommunication. after reading the review we read the emails. we did respond to the first email that you sent on 8/21/20 with information about the vehicle, our location and our contact information. then you sent an email telling me that you would like to come in 8/28/20 around 2pm and you will confirm the appointment before you come in. but you never did. our understanding was that we were waiting on an appointment confirmation email due to our last conversation. unfortunately ... read more
Great
We were treated very fairly and the car was what the add stated
Bashar was friendly, professional and patient. We drove several cars and when we finally picked one (I am quite picky and thorough) he worked with us and met our price. The car is a peach and we are very happy with the entire process and with how we were treated. Thanks Bashar.
No one ever came outside to greet me. I had to go into the shady looking building to get assistance. The guy was nice enough but the vehicle had the check engine light on when he started the vehicle. He said it had been awhile since he turned it on and that the light has never been on before.... not a good sign for the car or dealership. Then he said that he would talk to his mechanic to get it fixed and he would call me back when it is finished. Took my name and number down but I have not heard back anything and it’s been 3... read more
Business response:
we apologize for your experience. we are a small company with a limited staff. we try to attend to every customer that walks in or contact us through phone or email within a reasonable time. our notes shows that you have been contacted twice without a response from you.
No one ever came outside to greet me. I had to go into the shady looking building to get assistance. The guy was nice enough but the vehicle had the check engine light on when he started the vehicle. He said it had been awhile since he turned it on and that the light has never been on before.... not a good sign for the car or dealership. Then he said that he would talk to his mechanic to get it fixed and he would call me back when it is finished. Took my name and number down but I have not heard back anything and it’s been 3... read more
Business response:
we apologize for your experience. we are a small company with a limited staff. we try to attend to every customer that walks in or contact us through phone or email within a reasonable time. our notes shows that you have been contacted twice without a response from you.
Contacted me right away, answered all my questions
The salesman was polite, attentive and seemed honest. After finally agreeing on a price, and SHAKING HANDS ON IT, he he reneged on the sale price!! Stating that his brother would not let him sell it at that price. I left disappointed cuz i can't from an hour drives away
Business response:
there was no contract. we have the right not go through a deal without giving any reason. the salesman didn't try to change the price, you came in to our dealership and we couldn't do business and that was it.please contact the dealership to discuss this matter.
Great guy, great customer service!
Frequently asked questions about NexCar
How is NexCar rated?
NexCar has a 4.6 star rating with 82 reviews.
When is NexCar open?
NexCar is closed now. It will open at 10:00 a.m.
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