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Newman-Dailey Resort Properties, Inc.
- Vacation Rentals
- Miramar Beach, FL
About this business
Specialties Welcome to the beaches of Northwest Florida, including Destin, Miramar Beach, Santa Rosa Beach, and beaches of 30A. Located between Pensacola and Panama City Beach, Florida's Emerald Coast features miles of soft white sand beaches. We will help you find the perfect accommodations for your Destin, Florida vacation. Choose from a variety of beach vacation rentals, including luxury homes, condominiums and a Gulf-side Florida hotel. Traveling with your pet? View our pet-friendly page for a list of applicable properti... read more
Location details
12815 U.S. 98, Ste 100, Miramar Beach, FL, 32550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We are return customers of Newman-Dailey, until now. Our condo, Jade East 1520, was dirty and in very poor repair. We had hot water issues the entire time we were there. Only one of five people could take a hot shower. We reported the issue and it was never resolved. In fact, after finally catching up with ND after departure, it was stated that user error with the faucets may have been the issue due to fancy faucets. Trust me, there’s nothing fancy in this condo that I am incompetent to use, including the cheap white faucets... read more
Business response:
As a return guest, we greatly appreciate your business, and are extremely disappointed to receive your one-star review. It is unfortunate that this rental did not live up to your expectations and was not of the quality that you have come to expect from Newman-Dailey. We are using your review to work with the owners on improvements and upgrades to the property as well as to enhance our customer service. We have reviewed the recorded messages and can understand how you perceived her comments as dismissive. We discovered it was... read more
Not even worth one star but had in order to submit this. The worst condo I have ever stayed in. We stayed at Crystal Sands 309A. The pictures are misleading, looked completely different in person. It was very dirty. Dirt and dust on all the lamp shades, dust on all the glass shelves in the bathroom, dirt covered the wall mount hairdryer, one of the electrical outlets in the main bedroom had a short in it and was a fire hazard. There was a musty smell that hit you the second you walked in. The carpet on the stairs and upstair... read more
Business response:
We were surprised and disappointed to receive your review. We reviewed your concerns with our staff as well as the notes in our software system and we have no record of hearing from you with these issues after your arrival. We stand by our 100% performance guarantee for prompt reliable service. We would have happily come out to re-clean, make repairs or address any concerns to make your stay more enjoyable. We are not infallible, and if notified our team would have had the chance to make things better. We've reviewed the onl... read more
Neman Dailey manages my HOA and durning the transition from the previous company to them, they were very unprofessional. I rent my house and everything is setup on autopay for the house, so I don't have to worry about it. They canceled the bank account from the previous company and didn't have another one setup for 3-4 months. Allowing 3-4 months of dues rack up is unprofessional in and of itself. The way I found out about this is I received a notice of late payment and slapped with fees and interest. As someone who paid all... read more
Business response:
We're disappointed to start the relationship with Mr. ********* in this way. Our original letter informing the homeowners of the HOA change at Destin Oaks was mailed out to all owners in July 2020. On September 30, 2020, the previous management company closed all ACH accounts. The accounting transition began October 1, 2020. The online auto-payment option became available in December and an invitation was sent to all homeowners via email. Because of the transition, all past due owners received a Past Due Reminder in Novembe... read more
I live in one of their properties and have had issues since day one. They are not only incompetent, they are nasty. It's obvious to me that their priority is the rental business, but based on the comments, it doesn't appear that they do a good job with that either. When we begin to short-term rent our property, no way in **** I would let them handle.
Business response:
We are very surprised to receive this review. We have been in business for more than 35 years and have received the Marketplace Award for Ethics on two occasions. Our team of professionals go above and beyond to provide accurate and timely information. We are aware that Ms. ******** is displeased that the property does not have a deeded beach access. This property does have access to the beach via a public beach access nearby. This was communicated and is also listed in the legally recorded documents for the Destin Sands Con... read more
Newman Dailey only cares about its short term rentals apparently. Nothing could be done about the owner of the condo above us doing vacation rentals while we are a family who has to go to bed at a decent hour and needs to get up early for WORK EVERYDAY!! When we tried to talk to the people upstairs peacefully we were threatened with a 7 day notice. While we have lived here for 3 YEARS and PAID RENT FOR 3 YEARS, we will NOT be signing another lease and we will be telling everyone about our experience as I work in the home imp... read more
Business response:
Newman-Dailey Resort Properties received your note and we're aware the Indian Lakes owner above our tenant has listed their condominium as a vacation rental on AirBNB. Unfortunately, there are no policies in place that prohibit owners at Indian Lakes from renting their condo as a vacation rental. Due to this, the HOA has no authority over the noise complaints and can only recommend that noisy renters be reported to the Okaloosa Sherriff's Department. Since Newman-Dailey does not manage the vacation rental above this tenant, ... read more
My wife and I have stayed in Newman-Dailey managed vacation homes for over 20 years, and we've only had good experiences. While different properties are nicer than others of course, the one thing we've come to expect is great customer service -- whether we've booked a smaller inexpensive condo or a larger beach home.
We first rented from them in 2017, and came back for Fall Break 2018. We even brought down more family and rented a second condo. While there, Hurricane Michael hit and there was a mandatory evacuation. We left and were told we would not be able to return for the rest of our visit on that Friday or Saturday. Once we returned home, we called to see how we would be compensated. Newman ****** would not refund the days we were unable to stay. We will not be back. They kept our money on two condos but did not provide the service!
Business response:
We welcome all reviews. We are very sorry that this guests' vacation was interrupted by Hurricane Michael. We offer excellent travel insurance through a highly reputable company that specializes in travel insurance. Although this coverage is included in all of our rentals, each guest has the right to opt out. Though we highly discourage opting out this guest chose to do so anyway. Even so, Newman-Dailey did provide two generous gift certificates toward a future stay. We hope we can host them again.
Frequently asked questions about Newman-Dailey Resort Properties, Inc.
How is Newman-Dailey Resort Properties, Inc. rated?
Newman-Dailey Resort Properties, Inc. has a 3.7 star rating with 111 reviews.
When is Newman-Dailey Resort Properties, Inc. open?
Newman-Dailey Resort Properties, Inc. is open now. It will close at 5:30 p.m.
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