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New Vision Family Health Network
- Healthcare
- Kitchener, ON
About this business
Location details
421 Greenbrook Dr, Kitchener, ON, N2M 4K1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 a.m. |
The phone wait times in the queue can be ridiculously long (average 45 minutes-1 hour). If the office was run properly they would obviously have more staff to handle call volume. Today July 3, 2025 I've been #9 in the queue for the past 20 minutes and it took me 1 hour 32 minutes to get through to speak to someone! There's no consistency with the employees who answer the phone calls, there have been times where I've been told x-ray results over the phone and other times I've been told I need to book an appointment to discuss... read more
Meeting lactation doctor Lorraine was truly a lifesaver for me. As a new mom navigating the challenges of breastfeeding, I felt completely overwhelmed, until I met her. Lorraine is incredibly knowledgeable, but what truly sets her apart is her generosity of time, care, and spirit. She never rushed me, listened with empathy, and offered clear, practical support that made a world of difference. Her calm presence, kindness, and genuine desire to help changed my entire experience. I walked in feeling defeated and walked out with... read more
My family has been with New Vision sine well over a decade. We have a very good and personable family doctor who listens and gives the right advice and not just cut and dry answers. Also this location does numerous workshops for the patients like DIabetes, Wellness, Weight, Glycemic Index, Diet, Nutrition workshops and offers vaccination services etc. Plenty of free parking and facility is neat and clean.
I’ve been a patient at New Vision since birth and I’m now in my 30s. When I was younger, the care was excellent. But over the last 10 to 15 years, it has really gone downhill. It’s not even about the doctors themselves, but the procedures and systems in place make it incredibly hard to actually reach them when you need to. The staff often aren’t helpful, and trying to get anything simple done has become frustrating. There are times I feel lucky to have a family doctor at all, and then times I need to use them, and I feel the... read more
Great doctor that actually listens to you and well run practice. I’m usually able to get in with urgent issues same day, and general appointments within a week.
Frequently asked questions about New Vision Family Health Network
How is New Vision Family Health Network rated?
New Vision Family Health Network has a 3.6 star rating with 168 reviews.
When is New Vision Family Health Network open?
New Vision Family Health Network is closed now. It will open at 9:00 a.m.
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