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New Paltz Gardens

3.5

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Location details

21 Colonial Dr A, Ste a, New Paltz, NY, 12561, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
3.548 reviews
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M S.'s profile image
13 years ago

Avoid unless you need to relocate quickly The rent is very high for a substandard complex. The heating system is adequate, but charging for it through a 3rd party contractor and not direct metered billing by Central Hudson is pretty ridiculous -- there is no way to audit your own use of heat, and the contractor -- a company called ista North America -- is terrible... They charged a delinquency fee for a check that was mailed to them a week prior to due date, and charge an extra administrative fee (on top of a base administra... read more

M S.'s profile image
13 years ago

Avoid unless you need to relocate quickly The rent is very high for a substandard complex. The heating system is adequate, but charging for it through a 3rd party contractor and not direct metered billing by Central Hudson is pretty ridiculous -- there is no way to audit your own use of heat, and the contractor -- a company called ista North America -- is terrible... They charged a delinquency fee for a check that was mailed to them a week prior to due date, and charge an extra administrative fee (on top of a base administra... read more

jane h.'s profile image
13 years ago

If i could rate 0 stars i would I do not recommend and I would advise others to look for other places to live. The place is unsafe, I have heard of several dog attacks which one resulted in a dog??s death and the owner being bitten. 15 or so cars have been broken into. Mice issues not just in the basement apartments. Several basement apartments had flooding issues and your renters insurance doesn??t cover the damages and the apartment complex isn??t being held liable. Those once flooded apartments I would be cautious of mold... read more

Sara W.'s profile image
13 years ago

Falling apart and will rip you off! I also had a problem with mold. This was in part because my living room ceiling was leaking, they "fixed" it by SPRAY painting over the stains the leak had caused. Not surprisingly, the issue continued. 

Sara W.'s profile image
13 years ago

Falling apart and will rip you off! I also had a problem with mold. This was in part because my living room ceiling was leaking, they "fixed" it by SPRAY painting over the stains the leak had caused. Not surprisingly, the issue continued. I lived at New Paltz Gardens for 3 years. The place is a dump. They don't fix anything properly. Such as the living room celling I mention above. Another example is the front door to my building which someone kicked out, breaking the frame so it didn't close, this was never fixed. When I mo... read more

Aimee O.'s profile image
15 years ago

Nice place I disagree with the above reviews. I have never had an issue with mold or anything of that nature. The staff is helpful and friendly. I am a single mom and find that rent to be comparable to other apartments in the area. Besides your ocassional loud college kid......a nice place to live. 

m s.'s profile image
15 years ago

Mold and mildew! Please do not move here - you'll thank me later. I lived here for 3 years. In the beginning it was ok, staff was prompt to fix things and courteous. The ladies in the office soon became bitches though. 

George D.'s profile image
15 years ago

$$$$$$ This agency runs all the garden apartment complexes around the village that mostly caters to the college students. They charge you exorbitant amounts of rent, and then bang you for the full security for silly things like a dirty walls or broken light bulb. 

m s.'s profile image
15 years ago

Mold and mildew! Please do not move here - you'll thank me later. I lived here for 3 years. In the beginning it was ok, staff was prompt to fix things and courteous. The ladies in the office soon became bitches though. They keep jacking the rent up every year, by a huge amount. The windows are drafty and paper thin, they need to be replaced. The managements solution is to charge tenants for heat, rather than fix windows. If you have your windows open they call you and reprimand you for wasting resources. My biggest concern a... read more

Frequently asked questions about New Paltz Gardens

How is New Paltz Gardens rated?

New Paltz Gardens has a 3.5 star rating with 48 reviews. 

When is New Paltz Gardens open?

New Paltz Gardens is closed now. It will open at 9:00 a.m. 

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