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New Orient Express

4.6

About this business

Location details

2859 N Ridge Rd E, Ashtabula, OH, 44004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6334 reviews
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KimnDavid Wiles's profile image
KimnDavid Wiles 
recommend  Recommended
4 years ago

My hubby and I had an amazing dinner tonight. We have had others in the area, but this by far is the best! We will be referring all of our family and friends. Fresh, hot and reasonably priced. Everything cooked to perfection, not greasy and over fried. Thank you so much, great food and great service! 

Jay Karadin's profile image
Jay Karadin 
recommend  Recommended
4 years ago

Everything we ordered was good and much better than the place across the street from New orient. 

Lexie DiBell's profile image
Lexie DiBell 
4 years ago

Cheese wontons had absolutely no cheese in them and were very soggy, pepper steak tasted sour and was chewy- general tso chicken was also extremely soggy. Workers were very sweet but the food is so disappointing now and this use to be my favorite restaurant :( 

Kristen Bowser's profile image
Kristen Bowser 
recommend  Recommended
4 years ago

I’ve gotten food 3 times in the last 2 weeks and everything was great! Lunch special portions were enough for 2 meals. Ordered by phone and online, and both were done on time and as requested! 

Clover Hatfield Owen's profile image
Clover Hatfield Owen 
4 years ago

the food is not the same good tasting as it was.beef and veg,meat was white thought it was chicken at frist shrimp fried rice was ok,pepper steak more white beef.the only Chinese food i would eat not now. 

Erin Raymond's profile image
Erin Raymond 
4 years ago

Food is horrible since new owners! I tried it right after they took over then decided to give it a second chance weeks later.... I think the second time was worse 🤢 You can get better out of the frozen section at Wal-Mart. These new owners have drastically changed all the recipes and they won't see anymore of my business! 

Michael Izzi's profile image
Michael Izzi 
4 years ago

Food is garbage since new ownership. 

Steven Richards's profile image
Steven Richards 
4 years ago

New ownership and the quality of the food is awful now. Rice tastes like it came out of the frozen food department. Sweet and sour sauce has no flavor at all. My order was wrong. I will not be going back. 

Vera Kitchen's profile image
Vera Kitchen 
4 years ago

New owners should have stuck to old owner’s recipes. Very disappointing. Ordered Chicken & Shrimp, but not one shrimp was present. Sesame Chicken is NOTHING previous recipe, and the both dishes came with sauces which lacked the normal great taste. Also no fortune cookies. This was my favorite Chinese restaurant in Ashtabula, until now. Do NOT recommend. 

Frequently asked questions about New Orient Express

How is New Orient Express rated?

New Orient Express has a 4.6 star rating with 334 reviews. 

When is New Orient Express open?

New Orient Express is closed now. It will open on Monday at 9:00 a.m. 

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