New Image Dentistry

Cyndi J. 

on Birdeye

a year ago

Bait and switch operation. They will tell you they accept your insurance but don't then send you a bill. I was assured many times that they accepted my insurance and that they would only do the work my insurance covered. Now all of a sudden I have a $1300 bill. I've tried calling the office for an explanation but can't get anyone to return my calls.  

Cyndi J. 

on Birdeye

a year ago

Bait and switch operation. They will tell you they accept your insurance but don't then send you a bill. I was assured many times that they accepted my insurance and that they would only do the work my insurance covered. Now all of a sudden I have a $1300 bill. I've tried calling the office for an explanation but can't get anyone to return my calls.  

Connie R. 

on Birdeye

4 years ago

This dentist is a crook  

Mare P. 

on Birdeye

6 years ago

Do not go to this office. I would have given this office at least 2 stars because I likes Dr Dieuveille"s demeanor. However, the office manager, Monica, had 1 year to get a pre-authorization so that I would know what costs I would incur. They failed to do so and repeatedly sent me a bill for $1,153. They never called my insurance for the pre-authorization and failed to learn of a missing tooth clause. I had to resort to a threat of legal action before my issue was resolved. Make sure you know, before you go. Update 8-19, t... read more

Yvonne Wormuth M. 

on Birdeye

6 years ago

DR Mastali is very gentle& concerned about his patients. Christie is a sweet assistant , The front office is very helpful & friendly especially kylee.. I'm scared of dentist & they made me feel comfortable.