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New Horizons In-Home Care

3.8

About this business

We can offer the following services in your home as much or as little as you like and you will pay only for the amount of care you need. Our quality services will continue to include ongoing case management by a Nurse and are flexible so they can be increased or decreased as needed. Depending on the type of care you need, New Horizons In-Home Care has a wide variety of services, all performed by qualified & experienced staff members. Types of Services: Companions/ Homemakers - Companions and Homemakers make it easier to live... read more

Location details

0711, 2085 Commercial St NE, 2085 Commercial St NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.843 reviews
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FM Kasey's profile image
FM Kasey 
on Google
2 weeks ago

My New Horizons review is a heartbreaking story that should warn others to avoid them. New Horizons provided caregiving for my elderly mother before she passed away following a stroke in January. Mom often told me the young girls were nice, but most seemed unqualified. New Horizons routinely canceled with short notice and no substitutions, leaving Mom without any caregiving. (Mom’s phone messages confirmed her version with two cancellations in only three days and no substitutions.) However, my review concerns the company's i... read more

FM Kasey's profile image
FM Kasey 
on Google
3 months ago

My New Horizons review is a heartbreaking story that should warn others to avoid them. New Horizons provided caregiving for my elderly mother before she passed away following a stroke in January. Mom often told me the young girls were nice, but most seemed unqualified. New Horizons routinely canceled with short notice and no substitutions, leaving Mom without any caregiving. (Mom’s phone messages confirmed her version with two cancellations in only three days and no substitutions.) However, my review concerns the company's i... read more

Helen Birch's profile image
Helen Birch 
on Google
4 months ago

New Horizons continues to send new people to my residence WITHOUT calling me first. They are extremely inadequate with communication with their clients. I have called many times about this problem, and still they do NOTHING. Very, very bad communication with clients..... 

D Russ's profile image
D Russ 
on Google
7 months ago

New Horizons did a great job matching a caregiver, Victoria, with my mother upon her return from the hospital, and then a SNF, after a fall. Victoria has lots of energy and initiative. She has taken over many household drudgery duties so my mother can do other things she still enjoys at 90 years old. Going through New Horizons eliminates the paperwork and other tasks needed to employ an individual directly. The downside is that it is a company, so there are lots of rules, and case managers seem to have a high turnover. As lo... read more

Audrey White's profile image
Audrey White 
on Google
10 months ago
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Frequently asked questions about New Horizons In-Home Care

How is New Horizons In-Home Care rated?

New Horizons In-Home Care has a 3.8 star rating with 43 reviews. 

When is New Horizons In-Home Care open?

New Horizons In-Home Care is open now. It will close at 11:59 p.m.  

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