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New England Cycle Center

4.2

About this business

New England Cycle Center, Your Powersports Superstore! Serving Hartford, Connecticut and beyond! We specialize in sales and service with Yamaha, Suzuki, Victory Motorcycles, and Sea Doo personal watercraft. We also have a huge selection of parts an accessories from all the major brands, at the best prices possible. Accompanied by unparalleled customer service and satisfaction! Support small business, shop local! "Fueled by Passion, Driven for Excellence!" 

Location details

73 Leibert Rd, Hartford, CT, 06120, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2280 reviews
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Carlo B.'s profile image
9 years ago

Went there because front brakes were squeecking.waited then brad came out and showed me I had lots if brake pad left .showed me mine to a new one.then put them back on and sent me on my way no charge.i was shocked they could of put in new ones and charged me but they were honest.next bike I get witch is another 2 years I'm going there.i honest place is impossible to find today. 

Ace V.'s profile image
9 years ago

I called this place twice looking for a part and both times I was put on hold for over 10 minutes and then they hung up the phone. I personally took the drive there for a $12 dollar part which they had in stock and they wait was ridiculously long. I figured it was Saturday so what the heck, they must be hungover or something. After buying my part I was looking at the newer Victory motorcycles since I have been considering trading in my victory for a bigger one but I guess man of my ethnicity needs to wear a suit in order to ... read more

Brian R.'s profile image
10 years ago

Was a great experience! I've never bought a bike from a dealer before, but NECC made everything super smooth. Brandon knows his stuff! Will definitely be sending friends/family his way, he worked hard to get me a great financing quote! A+ 

Shane H.'s profile image
10 years ago

Just picked up my GSX-R from the service department at New England Cycle Center, I brought it in to get my clutch serviced, breaks done, and a wiring issue fixed. They treated my bike like it was their own, everything looks like like it was done with care. All my fluids were topped off as well! The bike feels great now, can't wait to ride it more in the spring! Also picked up some new gloves and a jacket, the parts guys were really cool and helpful. 

Mike D.'s profile image
10 years ago

I had an awesome experience at NECC, the staff there now is incredibly knowledgeable and friendly! the deal i got on my bike was wicked good, got a new R1 for less then people were selling them a few years old on craigslist! they also threw in a jacket and helmet! i've never had a better buying experience. i will come back for all my future needs. Thanks guys! 

Nick R.'s profile image
10 years ago

I brought my bike to the shop here after my neighbor hit it with his car. From the beginning they pretty much told me the work was going to be bad because it was an insurance job and they weren't being paid the hours they wanted. The work was definitely nothing short of bad. They did not add enough oil after changing a stator cover and the clutch blew shorty after the bike was "repaired." Every other aspect of their work was lazy. The seat was not secured properly, the rear fairing was not clipped on at all and is very loose... read more

rjrides's profile image
11 years ago

I've purchased 2 bikes in the past year from New England Cycle Center and it was a great experience both times. The employees know there stuff and they give me discounts on parts and gear. Highly recommend! 

nightrider1's profile image
nightrider1 
12 years ago

I wish I had something constructive to say about this place but unfortunately my experience was as bad as it gets. I dropped my bike off (a Suzuki GSXR 1000) for a chain and sprocket replacement as well as a safety check. No big deal right? Wrong! The bike sat in the shop for 4 days BEFORE even getting looked at. They then said that it would be a few more days while they ordered the chain kit plus another two hours for installation. After 3 more days I called again for a status update (they never called back when they said t... read more

crazy_reenie's profile image
crazy_reenie 
13 years ago

I'm not sure what Butterfly01 is talking about. I'm a woman and both times I've brought my bike in I've had great service. They extremely knowledgeable in helping me make the right decision for me. I didn't even buy my bike there! My cycle center went out of business, then I went to Adams in Oakville. Now the service there is horrendous. They had my bike for a month and kept lying to me and pushing me off and not working on my bike. Rude after you made an appointment and they couldn't commit. And I waited 2 wks before that t... read more

Frequently asked questions about New England Cycle Center

How is New England Cycle Center rated?

New England Cycle Center has a 4.2 star rating with 280 reviews. 

When is New England Cycle Center open?

New England Cycle Center is closed now. It will open on Monday at 9:00 a.m. 

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