New Dimension Service Solutions

Sergey 

on Insider Pages

2 years ago

They can fix it..... When my computer broke down I was out of options. Either pay a lot to get it fixed at my manufacturer or find something local. My friend recommended New Dimension Service Solutions and these guys did all the work for a really good price. They either take shipments or drop-offs. They are fast and can fix it all. I highly recomend them. 

james 

on Insider Pages

2 years ago

Business Director Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry…. Extremely Happy… Jam... read more

Brock 

on Insider Pages

2 years ago

Great Computer Sales and Service I never go out of my way to give “kudos” to businesses but in the “lack of customer service world” we live I wanted to express what a WONDERFUL experience I had with a small business in Concord, CA, New Dimensions Service Solutions. My laptop has been problematic for over the past 6 months and I’ve taken it to a couple of full service providers without resolution. I could tell from the beginning that New Dimensions’ staff was sincere as well as competent. They were able to diagnos... read more

tom 

on Insider Pages

2 years ago

Great Service I took my Toshiba Satellite in to New Dimensions about a year ago with a severe power supply problem and it was fixed in a couple of days and has worked better since that time than it did when new! I highly recommend these guys. They are true professionals and also have great people skills, which I haven't experienced with most other techies. 

Jana 

on Insider Pages

2 years ago

Good work, lengthy service New Dimensions is a great place to get computers fixed, but it does take too long to get work done. This is a computer support company that is supported by Toshiba, so with a warranty, you can get work done for free. Unfortunately, most work takes about a week. The service is great at New Dimensions - they call you as soon as your computer is available for pickup, and are very helpful. Their main flaw is that they are far from speedy. 

Matthew 

on Insider Pages

2 years ago

Great customer Service If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimensions’ staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas. 

tom w. 

on Insider Pages

16 years ago

Great Service I took my Toshiba Satellite in to New Dimensions about a year ago with a severe power supply problem and it was fixed in a couple of days and has worked better since that time than it did when new! I highly recommend these guys. They are true professionals and also have great people skills, which I haven't experienced with most other techies. 

james M. 

on Insider Pages

17 years ago

Business Director Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry?. 

Matthew L. 

on Insider Pages

17 years ago

Great customer Service If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimensions?? staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas.