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New Country Toyota of Saratoga Springs Collision Center
- Automotive
- Saratoga Springs, NY
About this business
Location details
3002 NY-50 Building #3, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“Very disappointing experience. I was given what I believe was an outrageously high quote for rust cleaning and resurfacing work, and when I refused to approve it, the response felt intimidating rather than professional. Mentioning the DMV in that situation came across as a threat and made me feel pressured into paying unnecessary charges. This did not feel like honest or customer-friendly service. I would not recommend this place and I strongly suggest that anyone considering service here get another estimate first.”
Bad experience with the service department - stay away! We took our Highlander for tire rotation and they offered to do a service check. They came back and said our battery was no good and needed to be replaced. Trusting them (big mistake), we said go ahead and came away with a $300+ bill. Later that day we found a printout in our car, likely left by the technician - see picture. This showed that the battery condition was rated “good”, our trust had been misplaced. We were contacted the dealership 3 times to give them the ch... read more
I'd love to change this to 5 stars as they were nice. But, I had a 7:15 a.m apppointment this morning and was forced to listen to LOUD club music while I waited for my car be repaired. The manager said there's no way at all to change it. I kindly asked to be put in an office so I could escape my headache and also get some work done on my laptop and I was told no. The loud club music was blasting in the service area as well as the sales floor-- no escape. In addition, I was promised over the phone that I'd be the first car to... read more
I wish I could give 0 stars - they’ll screw up everything they touch after selling you a lemon & then point the finger and ask you where’s your accountability for purchasing the pile of junk in the first place. Don’t believe me? Hope you’ve got vaseline 🙂
The customer service is bad.
Frequently asked questions about New Country Toyota of Saratoga Springs Collision Center
How is New Country Toyota of Saratoga Springs Collision Center rated?
New Country Toyota of Saratoga Springs Collision Center has a 2.6 star rating with 14 reviews.
When is New Country Toyota of Saratoga Springs Collision Center open?
New Country Toyota of Saratoga Springs Collision Center is open now. It will close at 6:00 p.m.
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