New Beverly Auto Clinic

penny tselikis 

on Google

4 months ago

AAA sent Shane from New Beverly Auto Clinic to my house when my car battery died. He arrived promptly. I was trying to decide if I should have my car towed to the dealership, but I am glad I did not. Shane tested the battery and confirmed that it was not taking the charge. He made sure to replace it with exactly the same type of battery that was in my car. He also checked the owner’s manual to make sure that certain things that had to be reset were reset after he had installed the battery so that the electronics worked ok. M... read more

Alyssa Brinker 

on Google

6 months ago

Responded to my AAA call for a new battery, they were fast, efficient, and pleasant. Very happy with my experience! 

D K 

on Google

6 months ago

Very rude. Talked to me like I was ignorant. 140 dollars to tow 50 feet to sidewalk(plus originaltow charges). I didn't know they didn't accept others towing from thier yard,so he said I'll explain this really slow so you can understand " Then he basically said when you pay me we can talk more. Happy this experience is in the past. 

Kristine Young 

on Google

6 months ago

If you work with Triple A and drive giant, very able trucks, you can certainly tow cars in bad weather. The blatant disregard for my daughter being abandoned in a broken down car and acting like you could not be bothered when I called to ask why you declined our tow request, was awful. She sat there for almost 3 hours waiting for someone to come get her from a whole other county because of your negligence. And then had to cancel that request because they took two hours to even leave their garage and were an hour away. We had... read more

Thomas DeSisto 

on Google

7 months ago

Horrible customer service, vague answers and rude.