Rick Liedtke on Dex Knows
8 years ago
08/07/2012, 04:30 AM
Simply amazing care and service!
I recommend Nevada Oral and Facial Surgery in the strongest terms possible. While no dental procedure is pleasant, my experience at Nevada Oral and Facial was simply amazing. I needed to have my two lower wisdom teeth removed surgically and I am currently a 57 year old male. From my initial phone call to schedule, through my consultation and procedure, the staff and Doctors made me feel that my care was the primary concern.Dr. Holtzen performed a thorough exam prior to explaining what needed to be done, why it needed to be done and the treatment options and risks involved. The teeth were partially erupted and had developed some decay. He explained that my facial nerves were extremely close to the teeth and that I was at increased risk for permanent nerve damage. He explained what would result in terms of numbness, loss of some facial muscle control and perhaps loss of taste, if the nerves were damaged.On the day of my procedure, I felt like a VIP. During this entire visit, I felt like their foremost concern was my health, wellbeing and comfort. The surgical assistant did not leave my side from the time I was seated in the surgical room until I was escorted to the passenger seat of my car. She explained, in detail, everything she was doing and what the doctor would do once he arrived. After I woke up, she constantly and continually asked about and monitored my recovery. Dr. Holtzen came back 3 times to check on me. The assistant (I wish I could remember her name because she was so wonderful) gave me detailed instructions, both verbally and in writing, for my recovery at home. When it was time to go, she asked me to look at her so she could see my eyes and watch for any problems with balance or dizziness. My procedure was over at 1100am and I wasnât asked to stand until 1145. At 6pm that evening she called me at home to check on my recovery. The nerves were obviously NOT damaged during the procedure because I regained all feeling and sense of taste after the medications wore off.If you need dental care, and want to be treated like a king or queen at a fair price, do yourself a favor and call the wonderful folks at Nevada Oral and Facial Surgery! Rick Liedtke, Henderson, NV