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Neptune Blanket
- Healthcare
- Revesby, NSW
About this business
Location details
4/16 Mavis St, Revesby, NSW, 2212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mat was very lovely and feels amazing. There was a minor defect, and they took quality of their product seriously and provided a reasonable outcome.
I am extremely disappointed with the level of customer service provided. I ordered a duvet and a pillow. The duvet was delivered the next day, however, it later turned out that the pillow was not even in stock. Before this became clear, I had to communicate both with the courier service and with customer support. Initially, customer support sent me a generic, formal reply, and only later did I learn the real reason for the delay. The expected delivery date was November 25. When nothing arrived, I contacted customer support a... read more
One of the worst companies in existence. Avoid. Purchased an item and never arrived after weeks. Emailed and emailed and emailed and they refused to respond. Only after four weeks and eventually threatening to report them they responded within an hour saying they'll get a rush on it. When it eventually arrived, only one of two items were in the parcel. I messaged and they played dumb asking for photos to prove it was only one. 🙄 Then when I demanded they send the second they told me they cant because now, 6 weeks after I or... read more
We are expecting a baby soon and wanted a foam rug/mat. Neptune blanket came up and we’re very competitive and it was Black Friday sales. We ordered the 3m x 4m online which was very easy and a great price even without the sale. We ordered it on the Sunday morning and it arrived on the Tuesday . It came in a smallish box as the mat expands and we absolutely love it. It looks amazing and feels great underfoot and the quality is awesome for the price. Very happy with everything and highly recommended this company.
Crap product. Do not reccomend. I should have contacted them sooner. they said out of warranty and it’s from wear and tear.
Frequently asked questions about Neptune Blanket
How is Neptune Blanket rated?
Neptune Blanket has a 3.2 star rating with 88 reviews.
When is Neptune Blanket open?
Neptune Blanket is closed now. It will open on Monday at 9:00 a.m.
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