NCH Family Medicine - Bonita Springs

Obor Obor 

on Google

3 weeks ago

Overall poor experiences with this location! 

Jacqueline Fisher 

on Google

4 weeks ago

Absolutely unacceptable patient care. Apparently getting test results from this office requires more persistence than getting the actual medical care. My daughter had abnormal results that required repeat testing. I have called FOUR times over several weeks trying to get those results and find out whether she needed follow-up care. Four calls. No answers. No returned calls. No follow-up. It is now nearly September, and a test performed in July still hasn’t resulted in so much as a phone call from this practice. Meanwhile, my... read more

Susan cress 

on Google

3 months ago

I needed a referral to see a hand specialist. I went to get my referral from Dr. Gilberto Riveron. He was going to be my new primary care Dr. He seemed very agitated when I said I didn't need any tests done , I just needed a referral. He stated that I should have tests done to prevent cancer. I didn't get the tests done and he gave me the referral. At a later date I went to Bonita Walk in Clinic and was given a antibiotic for a UTI. I went to Dr. Riveron to get some Fluconazole antifungal tablets for my terrible yeast infect... read more

Denise Arrington 

on Google

3 months ago

NCH at this site is terrible. I saw my new physician here and she ordered blood work that could be done at this location but only by appointment. I called one month in advance for either of two dates for an afternoon appointment and of course you get a call center and not actually anyone in this office. I was told that there were no appointments available so I hung up and called again two weeks later for a different day and was told that my order had been sent to Labcorp. I did not request that and told them so. However, I f... read more