Nautilus Pos

peopleeater 

on Citysearch

13 years ago

Very Good System – Maybe my view on grading is different. We have had our Nautilus system for almost two years. We haven't had any problems. But I would not expect to have any problems. I do not see anything about this system that can define it from Aloha or Micros. All are virtually the same. All have exactly the same features. So, to me, this makes it average. I will say one thing. the price of Nautilus is a lot lower. if we were asked to grade prices, I would say that it is 5 stars. But in terms of hardware, software, and... read more

minimani 

on Citysearch

13 years ago

The price is the best part – The best thing, to me, is that we got to trade an annoying salesperson for a couple of thousand dollars discount. This might not be for everybody. Our last POS salesman was around for 2 weeks. We didn't need him, but he was around. With HP, everything is done centrally. Their tech was great. The hardware is very good. The software has more features than we need. Though it does not have one - we ordering, that we would like. It was just a little weird not having the salesman around, like I am used... read more

VolunteerGal 

on Citysearch

13 years ago

Very Satisfied – We were first attracted by the Hewlett Packard name. Anything HP has to be pretty solid. And that proved to be true. But the best part of the system is the support and the work that they put into building our system. This isn't our first time through the process. We tried Aloha and swore we would never waste that much money again. And we considered some economical systems, but they seemed fly by night. But the Nautilus guys have been all over our needs, for over a year now. We got a lot more features than ex... read more

kmarlowe 

on Citysearch

13 years ago

3 years and going great – In the interest of full disclosure, I got a letter with my annual Help Desk contract asking us to post a review. We are very happy with our POS system, so were are happy to oblige. I would say that Nautilus has exceeded our expectations in just about every category. I think the most important thing is the ease of use. We are not present on site all the time. We depend on our managers. And this is one easy system. We almost never have issues. And when we do, we can fix most ourselves. We don't use ev... read more

christuttle 

on Citysearch

13 years ago

Great System. Better Support – We now have Nautilus in 4 restaurants,and hope to grow to more. It is impossible for a system to provide more features for the money. I'm not sure if there are any more features to add, really. Over the past 5 years, Nautilus has delivered on every promise, and then some. Never have i seen such prompt responses to support calls. Even when we were responsible for breaking a terminal, they replaced it, next day, prior to the doors being open. Service like that is why we keep on buying from Nautil... read more

SavannahSue 

on Citysearch

13 years ago

Highly Recommended – We had an excellent experience, from start to end, with the guys at Nautilus. They were very professional, thorough, and courteous. We got way more bang for our buck from Nautilus, than from any other offer. Of course, the name Hewlett Packard means a lot. We are confident that if anything does happen, we have an excellent company behind us. I would recommend Nautilus to any business looking for a POS system. You get a lot more than just a cash register. We use the gift card program and the VIP program. ... read more

China Way 

on Citysearch

13 years ago

Very pleased with Nautilus POS – We have a very busy restaurant that does dine in, take out and delivery.We needed a strong system to provide the tools that we have to have. Nautilus met all of our needs. Our hardware has to be very durable, as there is constant traffic, 24 hours a day. We cannot afford to have any terminals fail. And our servers are not very careful. Twice, our employees damaged terminals. And twice, Nautilus was here, next morning, to replace the terminal. The system has all the features we need, and some ... read more

chefforlife 

on Citysearch

13 years ago

Excellent experience – I really can't say enough about our Nautilus system. It has been almost a year, and we have never had even the slightest problem. The system was installed very professionally. The traiing was convenient and excellent. The system came ready to go. We were able to ring transactions only an hour after the tech arrived. They have been very good about making changes. When ever we had support calls, the responses were amazing. I mean like minutes, if they did not pick up the phone on the first ring. We have ... read more

Lakeshore Inn 

on Citysearch

14 years ago

Very Pleased with Nautilus POS – We are about to purchase our second Nautilus system, for a second site. Our first system outdid itself. It delivered on everything promised, and then some. I would recommend this company to any restaurant or bar. It is very easy to use. Even our new managers caught on right away. It has many features that other companies wanted to charge us for. We use the Gift Card System, Customer Loyalty System, Table Interface / Reservations, and Inventory. All were included in the base price. The price w... read more