Nautilus Pos

pat s. 

on Citysearch

9 years ago

This whole company is a bunch of liars and crooks!!!!!!!!!!!! 

Caryn P. 

on Citysearch

12 years ago

So far so good – We are a new customer. So I cannot speak to longevity like some of the reviews in this forum. But we have been very impressed by the features and the support that we have received, in the first few months. I definitely recommend this system to a small restaurant such as ours. I came from chain restaurants and our Nautilus system gave me everything i had in my chain job. We found the price to be very competitive. And I hope that the support, down the line, is as good as other people are saying. 

Jeremy D. 

on Citysearch

12 years ago

More or less the same – After a lot of claims about being so much better than Micros or Aloha, I have to say that this system is really exactly the same as Micros or Aloha. There is hardly a difference to be seen in the software. The hardware seems to be essentially the same thing. The software is good. Don't get me wrong. But I don't like it any more or less than Aloha, which is what the salesperson guaranteed. Also, they provide a 'generous' extension to a warranty for 5 years. When I pay this much for a POS system, I thin... read more

John B. 

on Citysearch

12 years ago

Excellent System, Excellent Care – We are just completing our first year with a Nautilus system. I have only good things to say. Due to changes in partnership, we were probably a nightmare. But the Nautilus staff was responsive and helpful. The hardware has been flawless. Not even the slightest problem. We haven't come close to using all the software features, so I can't review them all. But what we have used is easy to understand. The price is hard to beat. Altogether a great system. We would definitely make the same decisi... read more

sounderfan 

on Citysearch

13 years ago

Cutting Edge for an affordable price – We recently installed Nautilus Retail. We have one terminal, plus 3 tablet units for our floor salespeople. For 10 years, the back to school rush has been a nightmare. This year, it was a joy. We sold over 20% more clothing. And our customers were much more happy. The remote tablets have made a remarkable difference for our store. In fact, the only line at the register was people who were exchanging. I am very pleased. We got way more than we expected for a very low price. 

dcmadam 

on Citysearch

13 years ago

Good on all counts – Features - very rich. A lot of things that we never thought of were included as standard. Hardware - Very good. Our terminals take a huge beating. And we are right near the water. But they work just fine. Support - This is the most important thing for me. And Nautilus has got to have the best support staff anywhere. They actually pick up the phone before I have to leave a voicemail. And they speak English as a native language. Price - It was not the lowest price we considered. But it was not nearly as ex... read more

wildcat1234 

on Citysearch

13 years ago

Highly Recommended – We now have Nautilus in 8 restaurants, starting in 1999. Over that period, we have had our share of weird events and careless employees. But we were always taken care of. All of our hardware lasted at least 6 years. We are now up to almost 9 years on our third system. Talk about a return on investment! I would recommend the system to anyone - from a huge place to a hot dog stand. 

testula 

on Citysearch

13 years ago

I give Nautilus a thumbs up – The good: The hardware rocks. It is very fast and very durable. The software is easy to learn and use. It does everything we ask plus some. Phone support has been excellent. The medium: We have only had the system for a year, and nothing has broken. So it is hard to gauge if the wonderful sounding warranty is great or not. The bad: We have never met our salesman. This is the first time I have bought anything this large, and not even shaken hands with my salesman. We still bought. The system was ... read more

traceyhaslip 

on Citysearch

13 years ago

Worth Every Penny – We knew we needed POS. But we were not sure that we could afford POS. Then we found Nautilus and our salesman, Ken. He got us an excellent system, with top of the line HP hardware, for barely more than the clowns on eBay want. Ken guided me though the process. The system was very easy to learn and use. The system has kept every promise that Ken made. So, in any case, it is 2 years later. We are negotiating a second location. And we are spending more money with Nautilus. I can't say enough goof things abou... read more