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National Park Medical Center

3.4

About this business

National Park Medical Center is proud to be a community health leader in Hot Springs and the surrounding communities. A 163-bed full-service hospital, we provide a comprehensive range of medical services and high quality care. This includes the Heart and Vascular Center of Central Arkansas, Bone and Joint Institute, Senior Care Behavioral Health, Family Maternity Center, The Breast Center, and more. We are a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference... read more

Location details

1910 Malvern Ave, Hot Springs, AR, 71901, United States

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3.4554 reviews
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Tina M.'s profile image
Tina M. 
a year ago

1-Medication errors with my elderly mom and when I questioned it with a nurse she first said “well it’s the patient’s responsibility” and then told me to “go look in her (my moms) personal bag for the meds!”. That same nurse (whom I’ll report to Joint Commission) also said “well I don’t give night meds so I don’t even know what your mom takes”! I looked at her in total disbelief and had her supervisor call me. I also asked for the attending (who had stated he was “with pulmonary” call me: he never did and I’ve since confi... read more

Jennifer S.'s profile image
Jennifer S. 
a year ago

Hospital was dirty. The AC wasn't working in the hospital. My grandmother was dieing and was on hospice. The staff didn't communicate. They were wanting to get her vitals in the middle of the night and even after she passed away. Typically vitals aren't taken when one is on hospice. Before my grandmother passed she was denied the right to use a bedpan. I wouldn't put anyone I cared about in this hospital.  

Sarah B.'s profile image
Sarah B. 
a year ago

ONE OF MANY TERRIBLE HOSPITALS IN ARKANSAS! NPMC you have them beat!!!!! Your nurses are terrible! Most are under the influence of something! your doctors, your X-ray techs even your janitor are HORRIBLE! Your hospital is NASTY too. CLEAN IT!!!!! Me and my family will NEVER be back. SHAME ON YOUR HOSPITAL AND STAFF! 

Sarah B.'s profile image
Sarah B. 
a year ago

ONE OF MANY TERRIBLE HOSPITALS IN ARKANSAS! NPMC you have them beat!!!!! Your nurses are terrible! Most are under the influence of something! your doctors, your X-ray techs even your janitor are HORRIBLE! Your hospital is NASTY too. CLEAN IT!!!!! Me and my family will NEVER be back. SHAME ON YOUR HOSPITAL AND STAFF! 

Clinton T.'s profile image
Clinton T. 
3 years ago

I never have done this but I've never seen such a filthy hospital emergency room in my life! I sat my one year old daughter down for a second to turn and realize she had a dirty used face mask in her possession. There was nasty bathroom tissue paper all over the place in the restrooms when I went to change her dirty diaper the receptionist n rn on duty was more worried about me n my kids being there than noticing the used facemask that was on the floor then after we walked out I watched the rn picking facemask up off the flo... read more

Sandy Ross's profile image
Sandy Ross 
4 years ago

The most disorganized, non communicating hospital I have ever seen in my life !! 

Ceese Blind's profile image
Ceese Blind 
4 years ago

national park takes too long to attend people IN THE E.R even if no one is there. 

Becca Kempkes Effrein's profile image
Becca Kempkes Effrein 
4 years ago

Poor care. Will not recommend to anyone, esp the elderly. 

Taylor Stover's profile image
Taylor Stover 
4 years ago

A CNA set my mother up on the side of her bed and she fell. Was perfectly fine until that incident. Then PT was hateful with her and the attending physician in the ER was hateful to my brother as well. I’d rather bleed to death if I was in the parking lot than be inside that hospital. Rude staff.. 

Frequently asked questions about National Park Medical Center

How is National Park Medical Center rated?

National Park Medical Center has a 3.4 star rating with 554 reviews. 

When is National Park Medical Center open?

National Park Medical Center is open now. It is open 24/7. 

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