National EMS Inc.

kerri d 

on Google

3 weeks ago

I was admitted to the hospital the first weekend of April and had to be transported to Athens Piedmont for surgery. The transport team was great! I also want to praise their billing department who has been incredibly patient as I applied for financial aide. They could have turned me over to collections but they did not. Today I opted to take advantage of their 40% discount and payment plan. They are understanding and flexible and have fantastic customer service! Everyone I have spoken to (Samantha M., Scott and Esmeralda to ... read more

Desiree Jefe 

on Google

4 months ago

So I had a medical emergency in February I chose not to use the ambulance service. I just received a bill for almost $2000 due 4/24. What kind of scam services are you providing. I looked at the pick up and drop off and it’s my address. I will be calling bright and early Monday because clearly I didn’t use the ambulance service. What a scam. The fact that they wrote it up is beyond me. I know not to use the ambulance because their bills are astronomical. My son drove me to the hospital in his car. 

Tracie Harden 

on Google

7 months ago

NOTE: They do not deserve the one star rating, I had to give it to leave these review. On December 21, 2024, at 1:36 AM, the lack of professionalism and empathy displayed by Paramedic Don Reynolds nearly cost my 8-year-old son his life. During a severe pneumonia episode, Reynolds showed no urgency or care, dismissed my concerns, and made inappropriate comments. His partner, Haley Coursey, apologized for his behavior and admitted to frequent complaints about him. This experience left me deeply concerned and offended about the... read more

Deborah Sheppard 

on Google

9 months ago

In accident with my great niece. I had 7 broken ribs and massive contusion on right hand that was bleeding profusely. Niece only had sore foot. Her mother and brother were at site and could have driven her to hospital as they were going there to see all that was wrong with me. She decided she needed to ride with me make sure I was ok. Came to back of ambulance and asked. Got in. They showed her where to sit. that's all. I get my bill and surprisingly get a bill for her for the same amount! 

Sescily Hudson 

on Google

a year ago

My Son was having an asthma attack when we called 911 And this really really Big Guy showed up with a lil guy by the name of Daequan. Big Guy was really dramatic. Very nasty …Cold.. Pushy.. rolling his eyes. Ext.. this guy was trying to diagnose my son with everything under the sun, except Asthma. He couldn’t find the vein I then share with him to use his right ACL that was the best way to start a line because his veins roll. He didn’t want to listen stuck My Son four times. Was making light of the fact with laughter in his ... read more