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National Car Return

4.7

About this business

Location details

1805 E Sky Harbor Cir S, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.74,821 reviews
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Phillip S.'s profile image
Phillip S. 
10 years ago

My rental experience with National Car Rental in San Francisco was extraordinay. As an Emerald member I was able to select any car in the Emerald isle. Getting out of the airport was quick and easy. Rental car representative was courteous and friendly. Car drove well and had no issues. Return of the car was also quick and National representative was courteous. Got reciept almost immediately. 

Susan W.'s profile image
Susan W. 
10 years ago

We rented for about 10 days over Thanksgiving. The small Ford was spotless but somewhat underpowered for the hills around San Francisco. It was difficult to accelerate into traffic lanes on highways. HOWEVER, the employees at the National counter were outstanding! At checkout the gentleman set our GPS for our first destination and for the way back to the rental car garage on our return. What service! And on our return we were given directions on how to find our checkin location in the warrens of the SFO airport. Those guys s... read more

Phil Z.'s profile image
Phil Z. 
10 years ago

Appreciated the quick, efficient, and professional service both upon my arrival on Monday after two very long flights as well as upon my departure on Thursday. More importantly on Thursday I was met while parking my car by a very courteous and complimentary professional tech who not only pronounced my last name correctly but had my receipt in my hand faster than I could get my luggage out of the car. She asked me how my day was going, how the car was during my stay, and advised me the exact direction to talk to get into the ... read more

David F.'s profile image
David F. 
10 years ago

Have used Emerald twice. Both times the choice of cars was pretty big with minivans and SUV's available as well. In SFO the car started making a noise on the third day of the rental. I happened to be right near the airport so I went in to exchange it. There were no questions asked. I could choose a new car all over again and didn't even have to pay for the missing gas. Overall a great experience. 

Joe Z.'s profile image
Joe Z. 
10 years ago

I have been a long-time user of Natl. Car Rental at Huntsville Intl. Airport. Excellent service and speedy processing assuming everything is in order. My last trip I was involved in an accident, had a difficult time contacting a live person on the phone. Became concerned enough that I did not want to let this go until the day of my departing flight so had to make a trip back in person to resolve. One opportunity for improved customer service then is timely phone response. 

Rick B.'s profile image
Rick B. 
10 years ago

National is one of several rental car agencies my company allows me to do business with and I've been renting National cars only since 2001. I spend about 225 to 275 days a year in a rental car, so I am very pleased with National's service. I really like the pass the checkout counter and go get your vehicle and there are always many choices to select from. 

Chris C.'s profile image
Chris C. 
10 years ago

During a rcent trip to Huntsville, National Car Rental company continued to provide excellent service and over the counter support. The car issued was wondeful, clean and performed exceptionally well. 

S H.'s profile image
S H. 
10 years ago

The customer service agents were friendly and expedient. I loved my car it was clean and had lots of luggage space. My car was great on gas and rode well and price was within my budget. I will make National Car Rental my primary rental agency from now on... 

Matt B.'s profile image
Matt B. 
10 years ago

Not a true National Emerald Club site, as you cannot choose your vehicle. They used to have a better selection of vehicles, but recently the vehicle choices have been sub-standard for an Executive Elite member. Most cars are filthy (had one infested with ants) or smell like some cherry scent you smell in a port-a-jon. When you complain, they give you lip service about how their management team will be in contact with you to discuss, but it never happens. Met with one manager who was just as rude as the other employees. Lead ... read more

Frequently asked questions about National Car Return

How is National Car Return rated?

National Car Return has a 4.7 star rating with 4,821 reviews. 

When is National Car Return open?

National Car Return is open now. It will close tomorrow at 12:00 a.m. 

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