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Naperville Vacuums

4.1

About this business

Location details

415 E Ogden Ave, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.160 reviews
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Andrea Diaz de Hlotke's profile image
Andrea Diaz de Hlotke 
on Google
5 days ago

Stopped in with my husband and son to purchase a sebo vacuum and had a very rude female employee scold us for looking at the accessories for the vacuums. Instead of offering her expertise or help she seemed very bothered by the fact that we wanted to inspect the machine before purchasing. We drove to Best Vac in St. Charles to buy our vaccum instead of giving them our business. 

Cailey Terpstra's profile image
Cailey Terpstra 
on Google
a month ago

We had a really great experience here. Our electric prongs on the cord broke off into an outlet, and they were able to repair our entire cord. While our vacuum was in the shop, they had a vacuum we could use in the meantime. Plus, they have scent boosters they can add to your vacuum which was a really nice addition. 

R.w Mlaska's profile image
R.w Mlaska 
on Google
2 months ago

Horrible customer service I brought in two hover rug cleaners last week. At that same time I rented a carpet cleaning unit . To rent that unit I had to give my license. They got the name wrong and put Mike which explains why I never received a email. Secondly the older unit has a broken face plate and will not suck water, the newer one has a accessory door broke where air escapes. Both motors work fine as I had been using both. After a week the tried to give me back the older one still broken face, the newer one had not been... read more

Joanne Abeling's profile image
Joanne Abeling 
on Google
2 months ago

Wow! What great customer service! I brought 2 vacuum cleaners in to be repaired and unfortunately the replacement parts were too costly and not worth it given the age of them. They did not charge me for inspection. I appreciated their honesty. I then asked if they did price match for the ones they sell new and they did. I found one I wanted with the tech's guidance. He price matched the one I found on the Internet cheaper. They provided an extra year to the warranty so I bought it. I couldn't be happier with it and appreciat... read more

M B's profile image
M B 
on Google
3 months ago

Always had great service and have bought my last vacuums and use their service to keep it lasting a long time !! 

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Frequently asked questions about Naperville Vacuums

How is Naperville Vacuums rated?

Naperville Vacuums has a 4.1 star rating with 60 reviews. 

When is Naperville Vacuums open?

Naperville Vacuums is closed now. It will open on Monday at 9:00 a.m. 

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