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NAPA Auto Parts - Genuine Parts Company
- Automotive
- Carmichael, CA
About this business
Location details
5025 Marconi Ave Suite D, Carmichael, CA, 95608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Both times I've been in here, the same guy has helped me. He was very knowledgeable, and helpful with suggestions when I asked my questions.
I bought an aftermarket gas cap from the Carmichael Napa Auto Parts store. I installed the gas cap on my 2008 Chevy Suburban but the cap did not seal correctly. When I attempted to return the aftermarket cap the manager at the Carmichael Napa refused to give me a refund because the cap smelled like gas. What do you expect from a gas cap after it had been inserted into a gas tank. UPDATE: I called the number listed in Napa's response. When I gave the agent my incident number, she disconnected the call. Their response was appa... read more
Ignored customers. Thank God there's another auto parts in the neighborhood.
Great staff, good attitude, very professional, fast service and good prices.
The NAPA store is generally okay — they have a wide selection of auto parts and car accessories, and the prices are reasonable. However, the service could be much better. Unfortunately, the staff are not very knowledgeable: they often mix up parts, can’t always find the right item, and sometimes give inaccurate advice. You have to double-check everything yourself. If the employees were more professional, the store would definitely deserve a higher rating.
Frequently asked questions about NAPA Auto Parts - Genuine Parts Company
How is NAPA Auto Parts - Genuine Parts Company rated?
NAPA Auto Parts - Genuine Parts Company has a 4.2 star rating with 43 reviews.
When is NAPA Auto Parts - Genuine Parts Company open?
NAPA Auto Parts - Genuine Parts Company is open now. It will close at 7:00 p.m.
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