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NAPA Auto Parts - Genuine Parts Company

4.2

About this business

Location details

5025 Marconi Ave Suite D, Carmichael, CA, 95608, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.243 reviews
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Tammie B's profile image
Tammie B 
a month ago

Both times I've been in here, the same guy has helped me. He was very knowledgeable, and helpful with suggestions when I asked my questions. 

J Turner's profile image
J Turner 
3 months ago

I bought an aftermarket gas cap from the Carmichael Napa Auto Parts store. I installed the gas cap on my 2008 Chevy Suburban but the cap did not seal correctly. When I attempted to return the aftermarket cap the manager at the Carmichael Napa refused to give me a refund because the cap smelled like gas. What do you expect from a gas cap after it had been inserted into a gas tank. UPDATE: I called the number listed in Napa's response. When I gave the agent my incident number, she disconnected the call. Their response was appa... read more

Julie Arzadon's profile image
Julie Arzadon 
4 months ago

Ignored customers. Thank God there's another auto parts in the neighborhood. 

Frank Benitez's profile image
Frank Benitez 
7 months ago

Great staff, good attitude, very professional, fast service and good prices. 

Family California's profile image
Family California 
8 months ago

The NAPA store is generally okay — they have a wide selection of auto parts and car accessories, and the prices are reasonable. However, the service could be much better. Unfortunately, the staff are not very knowledgeable: they often mix up parts, can’t always find the right item, and sometimes give inaccurate advice. You have to double-check everything yourself. If the employees were more professional, the store would definitely deserve a higher rating. 

Frequently asked questions about NAPA Auto Parts - Genuine Parts Company

How is NAPA Auto Parts - Genuine Parts Company rated?

NAPA Auto Parts - Genuine Parts Company has a 4.2 star rating with 43 reviews. 

When is NAPA Auto Parts - Genuine Parts Company open?

NAPA Auto Parts - Genuine Parts Company is open now. It will close at 7:00 p.m. 

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