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NAPA Auto Parts - Genuine Parts Company
- Auto Parts & Supplies
- Dallas, TX
About this business
Location details
5334 Rochelle Rd, Dallas, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Decent prices but completely unorganized. More then once, I've been quoted on something and they tell me its in stock just for me to show up and they actually don't have it. Inventory shouldn't be that hard
This was by far the worst customer service experience I’ve ever had. BENJAMIN was extremely rude, unprofessional, and shockingly disrespectful from the moment I walked in. Not only does this employee show zero regard for customers, but they actually insult people instead of helping them. It’s unacceptable. The management at this location is just as disappointing. It’s clear there is little to no oversight, no accountability, and absolutely no emphasis on basic customer service standards. The environment feels chaotic, poorly... read more
They should have people who know what they're doing. I went to get some batteries checked and the guy said the machine he had wasn't good for large batteries. Obviously he doesn't know what he's doing and he even got angry, hahaha. He'd be better off selling hamburgers or something else
Went to auto zone 3x trying to get the right part called Napa first time right part. Go figure
Frequently asked questions about NAPA Auto Parts - Genuine Parts Company
How is NAPA Auto Parts - Genuine Parts Company rated?
NAPA Auto Parts - Genuine Parts Company has a 4.2 star rating with 85 reviews.
When is NAPA Auto Parts - Genuine Parts Company open?
NAPA Auto Parts - Genuine Parts Company is closed now. It will open at 9:00 a.m.
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