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NAPA Auto Parts - Genuine Parts Company

4.4

About this business

Location details

5870 N Oak Trafficway, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4225 reviews
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barrymccullough's profile image
barrymccullough 
2 weeks ago

The store gets 2-stars because historically they have been good to work with. Today I came in, two employees behind a wall were talking about the Beverly Hillbillies tv show and didn't acknowledge the door chime, another customer comes so the door chimes again and they still ignore us. Too busy discussing the finer points of 60's tv. I asked if someone was working the counter and a finally man came from behind the wall. When I asked for a coupler and showed him my hydraulic line there was no effort to understand the request ... read more

Megan Renae's profile image
Megan Renae 
2 weeks ago

Just left the Napa, to have our engine codes, red, and Josh was the young man that helped us. He was absolutely amazing very knowledgeable and gave us great customer service. I highly recommend if anybody lives off N. Traffic Way I would go to this NAPA store, hands-down. Thank you, Josh you were amazing! 

Steven Belcher's profile image
Steven Belcher 
2 months ago

Amazing Customer Service , Very Knowledgable Staff . Had The Wiper Blades I Needed ( Exact Fit ) Love Them And Not Sure Why Discontinued ! 

Matthew Trowbridge's profile image
Matthew Trowbridge 
2 months ago
C Coe's profile image
C Coe 
2 months ago

They do not know car's got brakes for a car they gave me truck pads then insisted they were correct. Person after person came in returning stuff bc it was wronge. So I should have known better but I got them to may son's to change my pads these were as I said 2x to big we had to go to a different napa to get the correct ones. 

Frequently asked questions about NAPA Auto Parts - Genuine Parts Company

How is NAPA Auto Parts - Genuine Parts Company rated?

NAPA Auto Parts - Genuine Parts Company has a 4.4 star rating with 225 reviews. 

When is NAPA Auto Parts - Genuine Parts Company open?

NAPA Auto Parts - Genuine Parts Company is closed now. It will open at 9:00 a.m. 

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