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NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
1334 N Melrose Dr Ste H, Vista, CA, 92083, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I purchased snow chains for out of state training in case they were needed. I called in to ask if they are refundable if they weren’t used and they said yes. When time came to return them the manager argued they weren’t refundable rather than finding a solution. I dislike escalating situations but this was a 200+ purchase and had to get NAPA customer service to get a refund.
Worst customer service in a parts store I've ever gotten. Went to Napa in Vista to get a belt I knew they had. The guy took about a minute to tell me they didn't have it and couldn't get it. Went to the AutoZone the guy spent 15 minutes measuring belts looking up part numbers and found the belt. Going to a NAPA in North County is a joke now. Only left one star because you can't leave ZERO
The gentlemen were absolutely wonderful I will be going back
The gentlemen were absolutely wonderful I will be going back
NAPA Auto Parts - Auto Parts Pros LLC (LA-138) has a 4.2 star rating with 97 reviews.
NAPA Auto Parts - Auto Parts Pros LLC (LA-138) is open now. It will close at 6:00 p.m.
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