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NAPA Auto Parts

4.7

About this business

NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name. 

Location details

657 Ridge Rd, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.771 reviews
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Gary Saehloff's profile image
Gary Saehloff 
on Google
3 weeks ago
Erika's profile image
Erika 
on Google
3 months ago

Very knowledgeable staff 

Lucas Parkison's profile image
Lucas Parkison 
on Google
4 months ago

This location used to be great. Not anymore. Most helpful individuals have left or are no longer at this location. Recently have had incorrect part after incorrect part, parts not delivered at all. employees have changed account and messed up billing. Delivered to wrong location. Been told parts don’t exist just to call another Napa location and find that it’s in stock not only at that location but also in stock at this location where I originally called. Also been put on hold for extended periods of time and been forgotten ... read more

Grimm Knightmare's profile image
Grimm Knightmare 
on Google
5 months ago

Went to exchange rear brake pads I had purchased yesterday for a front rotor and the assistant manager who had helped with my check out didn't even try to ask what my price range was and just sold me the most expensive one there was on top of not being very friendly 

Ray Cisco's profile image
Ray Cisco 
on Google
6 months ago

NAPA in Ontario, NY is a great store that has a lot of items in stock. The team members are great and very knowledgeable. If you can't find what is needed in store, the online experience is also great. I am typically working on projects that are custom and can almost always find what I need. The quality of the parts are typically better than what you receive at competing stores. 

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Frequently asked questions about NAPA Auto Parts

How is NAPA Auto Parts rated?

NAPA Auto Parts has a 4.7 star rating with 71 reviews. 

When is NAPA Auto Parts open?

NAPA Auto Parts is open now. It will close at 7:00 p.m.  

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