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MyEyeDr.
- Laser Eye Surgery/Lasik
- Virginia Beach, VA
About this business
Location details
3750 I Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great customer Service. Everyone is friendly. I have a been a customer for years
Besides the lack of customer service. They told me 10 days to two weeks for the glasses. After over a week, they told me they gonna correct the error in my order and process it and it’ll now be an additional two weeks. They went on to question me about why I tried to process it through another state which I never did. The only thing I did was go to another branch in a different state two years ago. I did not give them any of that information. All my addresses and insurance is different. Now. I gave them all that information ... read more
I've been coming to this location for over 20 years. First things first, it's extremely difficult to get an appointment in a timely manner. My visit last Thursday, August 14, 2025 was good with the exception of the tech. Which is the person you see before you actually see the optometrist. She was extremely rude, abrupt and indifferent. It also seems like they overbooked so they might be a tad overworked but that's no excuse in this setting. This coming from someone who is a retired Medical professional. The fronthouse/"showr... read more
I honestly don't know what all the 1 star reviews are about. My wife and I just got our new glasses yesterday, and we were treated fine. When we went for our exam, the staff were conversational, and helpful. Could Dr. Brothers be a little more engaged? Sure. But in todays world, finding any doctor with a decent bedside manner is difficult. Especially since the profession is seriously lacking in people - it's an in-out situation, everywhere. As someone who has been in the customer service industry (QA for a call center) for o... read more
Disappointed. I went in to get a pair of glasses and was told I would get a follow up call to discuss additions to my glasses. Weeks passed without a call. I reached out to the office to get an update and was told no notes were in the system at all. I’ve decided to go to another office. For a first time visit this is not something that represents good customer service. The lady I spoke with today didn’t even make an attempt to say this is not their normal or that she apologizes and would love to rectify the issue. This suppo... read more
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.4 star rating with 89 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 9:00 a.m.
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