This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MyEyeDr.
- Laser Eye Surgery/Lasik
- Virginia Beach, VA
About this business
*Some of our offices may be impacted by Hurricane Florence please call 866-693-9336 for details.* MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
3750 I Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I honestly don't know what all the 1 star reviews are about. My wife and I just got our new glasses yesterday, and we were treated fine. When we went for our exam, the staff were conversational, and helpful. Could Dr. Brothers be a little more engaged? Sure. But in todays world, finding any doctor with a decent bedside manner is difficult. Especially since the profession is seriously lacking in people - it's an in-out situation, everywhere. As someone who has been in the customer service industry (QA for a call center) for o... read more
Disappointed. I went in to get a pair of glasses and was told I would get a follow up call to discuss additions to my glasses. Weeks passed without a call. I reached out to the office to get an update and was told no notes were in the system at all. I’ve decided to go to another office. For a first time visit this is not something that represents good customer service. The lady I spoke with today didn’t even make an attempt to say this is not their normal or that she apologizes and would love to rectify the issue. This suppo... read more
Alec and the staff at my eye doctor off Virginia Beach blvd are extremely friendly and helpful. The screw on the left side of my frame has popped out 3 times now and Alec has generously fixed it each time for me. Highly recommended.
i never ever write reviews, let alone bad ones, so this says a lot- this place has some of the worst customer service i have ever experienced. coming from someone who also works in customer service it’s truly unbelievable how they speak to one here. not to point fingers but the lady at the front desk is always rude and constantly has an attitude. i called today to make an appointment to pick up my contacts and the lady goes “well you don’t need an appointment for that.” you could just say “ok let me help you with that.” i ha... read more
Just showed up to my appointment and apparently if you don't respond to their automated text, they give your appointment away. Crazy. When I make appointments I show up. No one ever stated that I had to respond to their automated text before I was secured an appointment. So I waited weeks for my appointment and they tell me they gave it to someone else. Worst business practice ever. Honestly I didn't want to come back from previous experiences with this office but came back due to convenience. This definitely was the univers... read more
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.4 star rating with 86 reviews.
When is MyEyeDr. open?
MyEyeDr. is open now. It will close at 6:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com