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My Toyota of Muskegon

4.2

About this business

Location details

1860 E Sternberg Rd #3, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.2373 reviews
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Meku T.'s profile image
Meku T. 
a day ago

I am disappointed with my service experience. I brought my vehicle in multiple times because the check engine light was on. I approved and paid for the recommended repair, but the issue was not fully resolved, and the check engine light came back on again. I had to return multiple times before the main problem was finally addressed. In addition, unnecessary maintenance items were included, and additional repairs totaling around $2,300 were recommended, while the repair that actually addressed the main issue was under $500. ... read more

Kevin H.'s profile image
Kevin H. 
2 days ago

Tim Li  Tim_Li@sftoyota.com he proved to be a seasoned salesman. With no nonsense. He followed thru on all of his promises including fueling the tank :-) we used a government program and he wallows us thru and made it less stress. Also kindly taught us how to use the Toyota Mirai technology. I would recommend him. 

JUDITH S.'s profile image
JUDITH S. 
3 days ago

I highly recommend buying a car from Ali Sephora!  He calmly answered all of my questions (even after the sale!) and helped me to work out some logistics and I never felt the pressure to buy that I have felt with other dealers. 

ArchAngel (4K G.'s profile image
ArchAngel (4K G. 
4 days ago

Hello, this is the experience I recently had at AutoNation Toyota Buena Park. I came into the dealership with financing already secured through Navy Federal Credit Union. I’m a veteran and long-time Navy Federal member, and they have consistently handled my vehicle financing without issue. My intention was simple: provide my trade-in, use my outside financing, and complete the purchase. During the process, I was repeatedly asked to complete a dealership credit application for their “internal process” and identity verificat... read more

Anne E.'s profile image
Anne E. 
a week ago

I set-up an appt. time to bring in my vehicle for a quick service. The service manager was professional, friendly, and made the entire process smooth and stress-free. Communication was great and the service was completed in a timely manner. Much appreciative Isaiah Eaves for a positive experience. 

Fred G.'s profile image
Fred G. 
a week ago

I recently purchased a used 2017 Subaru Forester and wanted to share my experience so others can make a more informed decision. To start on a positive note, I did appreciate the way the initial sales process was handled. The salesperson allowed me to do most of the negotiation over text and email, which gave me time to review and think through the deal at my own pace without pressure. That was easily the most comfortable and beneficial part of the entire experience. However, once the process moved into financing, my experi... read more

patty G.'s profile image
patty G. 
a week ago

My daughter (19) purchased her first vehicle in January and scheduled her first service appointment (oil change) in April at Paul Miller Service Center. Two weeks following the appointment the engine light came on and the car began overheating. This was very uncharacteristic for a newer Toyota with low mileage. We brought it back and they said nothing was amiss. It continued to happen. Finally, I took the car to a local mechanic that I have used and trust. After surveying the car, he told me they reused the oil in the ... read more

Vinny B.'s profile image
Vinny B. 
a week ago

My service rep, John J, was great. Friendly, enthusiastic, and very professional. John reviewed with me what we needed done, suggested some additional items, explained in detail, and got my 4Runner done at exactly the time he promised. Love bringing my vehicle there for service. Thanks a million. 

Dan N.'s profile image
Dan N. 
a week ago

Kudos to Tyler and Luke in the Kunes Toyota of Galesburg Service Department. Took my '21 RAV4 in for oil change, tire rotation and the usual inspection (especially worried about the 12v battery as I have no idea how old it is). Luke checked EVERYTHING and I left knowing I have a healthy car for an upcoming trip. Luke also let me know it's nearly time for a fluid swap (which will happen on my next visit). Tyler was patient with me as when I checked in, I forgot to mention an update on my license plate and that I had a prepaid... read more

Frequently asked questions about My Toyota of Muskegon

How is My Toyota of Muskegon rated?

My Toyota of Muskegon has a 4.2 star rating with 373 reviews. 

When is My Toyota of Muskegon open?

My Toyota of Muskegon is open now. It will close at 6:00 p.m. 

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