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My Toyota of Muskegon

4.2

About this business

Toyota of Muskegon in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations and as an auto group we enjoy the challenge of exceeding those standards each and every time. As a result of our customer first attitude we have been awarded the DealerRater Dealer of the Year in 2015, 2016, 2017, 2018, 2019 and 2020! Allow us to demonstrate our commitment to excellence. We believe that happy employees make happy customers. In 2017 and 2019, our continuous drive to p... read more

Location details

1860 E Sternberg Rd #3, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.2322 reviews
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Jim B.'s profile image
Jim B. 
9 months ago

what a joke, set up an appointment, told its going to be an hour for an inspection. Service advisor states its going to take 1.5 to 2 hours., says the scheduler can say what they want, not always accurate. kind of a bait and switch. no notice, drove 45 min from GR, . I'll never do business with them again. I hope you don't get the same poor treatment I received. 

Jim B.'s profile image
Jim B. 
9 months ago

Worst dealership in Michigan. I warn you to stay away if you expect to be treated with respect. If you don't care to be treated poorly then this is the place for you. I scheduled an appointment for a recall this morning. The person that scheduled the appointment said the inspection takes 1 hour. We drove 45 minutes to the dealer, when the service advisor came to discuss the appointment time he said 1.5 to 2 hours for the inspection. I explained we were told 1 hour on the phone. He said the scheduler can tell us whatever they... read more

Frequently asked questions about My Toyota of Muskegon

How is My Toyota of Muskegon rated?

My Toyota of Muskegon has a 4.2 star rating with 322 reviews. 

When is My Toyota of Muskegon open?

My Toyota of Muskegon is closed now. It will open at 9:00 a.m. 

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