My Smile Center

Destiny Wallace 

on Google

2 months ago

I normally don’t leave reviews, but I feel like this experience needs to be shared. I have a lot of dental anxiety because of my past experiences, which I have expressed to this office before. From the very beginning, this office was the first place that offered me nitrous oxide to help me feel safe, comfortable, and relaxed — even for cleanings. It truly made a difference for me, and my dental doctor at that time was amazing. Unfortunately, she is no longer there, and things have changed. During my recent visit, I asked for... read more

Bruna França 

on Google

4 months ago

Staff is Nice and friendly but Avoid Dr. Mills – save your time and money! I called to confirm if they had an endodontist, and they said yes. I even sent my previous X-ray before the appointment. When I arrived, she took more X-rays – identical to the ones I had already provided – which were completely unnecessary and didn’t help at all. Even after looking at both sets, she misidentified the tooth that actually needed a root canal. They were not honest about having an endodontist in the office. They don’t. They just wanted t... read more

Sam Sausage 

on Google

4 months ago

I’ve been bringing my children and myself to My Smile Center for a while now, and the care we receive from Dr. Doakes has always been nothing short of excellent. Dr. D is professional, knowledgeable, respectful, and always makes us feel comfortable and cared for. She’s the reason we continue to come back and trust this office with our family’s dental care. Today, I had to bring my oldest son in for an emergency appointment. He had never been seen at this office before, but he was in serious pain, so I called hoping for the e... read more

Jakob 

on Google

4 months ago

Used to be good. Now they are sending everyone made up bills from months / years ago that they can’t explain. Avoid this place until something new is here. 

M 

on Google

5 months ago

Staff is friendly but they seem to have a high turn over. The main reason for the 1 star is because i(like other patients ) received a bill 19 months AFTER my last treatment. The reason they gave me was they were under staff. I paid the bill upfront (over $1100) and insurance paid the rest but now they are saying the insurance didn’t pay enough. I asked for proof and all I got was a piece of paper saying what i owe. I wanted the original bill statement cause I believe they added on to my bill to get extra money. I mean what ... read more