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My Mac Hero

4.9

About this business

Specialties We focus on the Mac. We do not work on PCs and we do not offer hardware repair of iPhones and iPads (there are plenty of good mobile repair specialists out there!). You *must* make an appointment if you want to drop off equipment, since we work out of our home. Please text us for fastest response (if you call and leave a voicemail, expect a couple of days for a response); use our online form at our website if you need guidance describing what kind of Apple device you have. We specialize in: --Troubleshooting star... read more

Location details

2405 S Grand St, Seattle, WA, 98144, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.914 reviews
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Leslie Kelly's profile image
Leslie Kelly 
on Google
4 years ago

I'm so grateful for the amazing work done by Team Mac Hero! When others... even a "certified" Apple service store in Bellingham... said my old Air was toast, My Mac Hero brought it back from the dead at less than half the price I'd been quoted at City Mac. Thanks a whole bunch for that! 

Jeremy Cathey's profile image
Jeremy Cathey 
on Google
5 years ago

JP saved my hard drive when my iMac decided to die on me. I was worried that the hard drive might not be able to save, but My Mac Hero came through and rescued my data (and readied it for transferring to a new iMac). Cost-effective. Professional. Highly recommended. Five stars for a job well done and a business truly worthy of the name "My Mac Hero". Thank you again! 

Daniel Gibbon's profile image
Daniel Gibbon 
on Google
5 years ago

Needed a new battery for my 2015 Macbook Pro. Drive to Apple Store, they diagnose and say it needs to be flown to TX or CA for offsite repair, maybe 1-2 week turnaround, could be longer. I call My Mac Hero, text details of what I need, provide serial #, and get confirmation that not only do they have the battery in stock but they can get me in next day while JP fixes on the spot. Same price as Apple Store. All happens as advertised, even faster (15-20min battery swap). And excellent customer service. 5/5 all day, thank you! ... read more

Jeanne Chin's profile image
Jeanne Chin 
on Google
5 years ago

I was so happy to see that J.P. was still around! He fixed my iMac 5 years ago perfectly. My computer was 12 years old and died. He was able to recover my data! I am so grateful to have all of my kid's baby pictures restored onto my external hard drive. He is professional, knowledgeable, communicative, and did it all in a timely fashion. I am forever grateful. 

Shannon Harvey's profile image
Shannon Harvey 
on Google
5 years ago

Could not recommend JP more highly! 

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Frequently asked questions about My Mac Hero

How is My Mac Hero rated?

My Mac Hero has a 4.9 star rating with 14 reviews. 

When is My Mac Hero open?

My Mac Hero is closed now. It will open tomorrow at 9:00 a.m. 

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