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My Chevrolet
- Car Dealers
- Elkhorn, CA
About this business
Serving Salinas & Surrounding Areas We're the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles in over 120 countries worldwide. We're well positioned to take people wherever they want to go. Today. Tomorrow. And well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors' dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicle... read more
Location details
444 Auto Center Cir, Elkhorn, CA, 93907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eduardo (Eddie) in the service department is arrogant, rude and condescending. Instead of listening to concerts about my brand new vehicle and investigating them he instead suggested nothing was actually wrong and if something was wrong - it was due to “how I drive the car” or because I didn’t take care of my vehicle correctly - all before he even looked at the vehicle. When it came to a concern about my heater he initially said nothing was wrong with it, then after I asked f… See more
I made an appointment for service, which was prepaid when the car was bought. Come back to pick up the car and they haven’t even touched it. Don’t buy a service plan! Once they get your money, they could care less and there is nothing you can do about it. When I look at replacing my Silverado, it won’t be with a truck sold at My Chevrolet.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Rick Ray | GM | rray@mycars.com
Recommendeddarrick is so great to work with and runs a class act establishment!!
Business response:
Krystal, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rick Ray | GM | rray@mycars.com
So happy with my experience with Coop and everyone at My Chevy. love my new car. Coop did an amazing job. Thank you so much
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rick Ray | GM | rray@mycars.com
Service was excellent in the Svc. Dept. Parts Dept and the cashier! Everyone was professional. while waiting for my vehicle to get serviced I went out and looked at cars on the lot and had a great conversation with Israel. we talked old school Chevy's. very nice man.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rick Ray | GM | rray@mycars.com
Been trying to get my wife to test drive Tahoe, walked the whole lot and not a salesperson in sight. I know we’re supposed to be social distancing but this was ridiculous
Business response:
Alex, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Rick Ray | GM | rray@mycars.com
very friendly and great costumer service
MY Chevrolet service department provides horrible service! First they did a repair on our truck that should’ve been covered by a recall and charged us for it! Then when we left, the check engine light came on and we had to tow it back to them for them to fix, which took them two days! We have been trying to contact Carlos the Service Manager to get the status of our repair reimbursement but he won’t answer our calls! This place is a Joke! We bought our truck there and we expect better customer service than this. We will neve... read more
Frequently asked questions about My Chevrolet
How is My Chevrolet rated?
My Chevrolet has a 4.2 star rating with 687 reviews.
When is My Chevrolet open?
My Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
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