My Auto Import Center

Omar V 

on BBB

a year ago

I feel that they push push push and push to me ! To buy a car that I cannot afford, now I owe $70,000 usd for a car that again I cannot afford and even the cost is close to $70k , I feel that they completely took advantage of me!! I’m not from the USA and don’t understand how the things work here , they were trying to sell and they did it, now I’m in serious problems ! Monthly payment $1,032 use x 72 months!!!! This is not even fair, need help ! 

Nichol B. 

on BBB

2 years ago

I bought a new car. At my 15k service, they said I needed new tires. Around my 20k service, my tire pressure was low and I could not get the caps off so I brought it in. They tell me again, that my tires need to be replaced. I questioned why they had not put air in the tires as my pressure had not changed and they couldn't get the caps off. A few weeks later, one of my tires was at 15 psi. I could not put air in it because I still could not get the caps off. I had a small puncture in the tire. I know that that is not the fau... read more

Ray B 

on BBB

3 years ago

We have purchased 2 new Subarus and had service at the business which has been a pleasant experience. The reason for not giving 5 stars is from our recent purchase. At the date of the paper signing, we were presented with extended warranty programs, explained by the finance person which we perceived we understood and signed for 3. Later at home going over all of the papers in detail, we determined that 2 warranties were not wanted, the finance person (Greg) took care of the changes. We believe these warranty programs should ... read more