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Mutual of Omaha Mortgage
- Finance
- Temple, TX
About this business
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company’s commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. ... read more
Location details
2552 Blue Meadow Dr, Temple, TX, 76502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall good communication. Timely responses to our questions. Closing was arranged at a convenient location for us.
Very professional, follow up timely,always kept me informed of approval status.
Working with ******* on our refi was efficient, reliable, and flexible in terms of timing and with our responses. He made it easy.
Great Mortgage company to work for in securing a home loan. The process was seamless, cost effective in terms of the cost of lending, and provided personal and effective customer service throughout the loan process!
Impressed with the efficiency of the loan process. Received prompt answers to my queries. The iOS app works very well, keeping the applicant informed on loan progress and making document uploads easy. Would recommend Mutual Mortgage to anyone.
Wonderful experience with *********************** and team - would highly recommend them!
From my request for rates, to closing, re-financing was smooth and a speedy process. Interest rate was good and so were closing cost for us. ***** was friendly, knowledgeable, and patient with us. He kept us up to date on what was going on with the process. I would recommend him and ********************** for your re-financing needs.
Matt was there for us throughout the whole process and always available to answer question whenever they arose. His knowledge was invaluable for us and I will recommend him to anyone we know looking to purchase or refinance a home.
********* was our rep and he said anything and everything to gain our confidence in him. When things started going left he would say his team dropped the ball and tell you to sign papers regardless if they were wrong to avoid a delay on the loan. I let him know we didn't feel comfortable signing anything that wasn't right and he said he would talk to his manager to fix the problem and we would get an updated Disclosure (final ) with the "right" numbers.Well, three days passed and we didn't hear anything so we took him for hi... read more
Business response:
Mutual of Omaha Mortgage, Inc. ("MMI") received your complaint and completed its investigation. MMI prides itself on providing superior customer service and is truly sorry to learn of your frustration with the loan experience. The investigation concludes that the escrow/reserve amounts weren't calculated correctly when the initial closing disclosures were submitted to you and had to be revised to reflect the accurate amount. This resulted in the change in closing costs referenced in your complaint. This mistake was due to cl... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 911 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.
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