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Mutual of Omaha Mortgage
- Finance
- Temple, TX
About this business
Mutual of Omaha is a mortgage company.
Location details
2552 Blue Meadow Dr, Temple, TX, 76502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Too bad they're not doing their jobs on home evaluation. Got PMI removal denied when literally identical houses a stone's throw from my townhouse sold for over 450K, and they said my identical house was sub 400 so they could keep charging me PMI. FRAUD IS BAD
Business response:
Mutual of Omaha Mortgage, Inc. ("MMI") submitted a response to the borrower on 5/19/2022. Please see below for a detailed explanation:We are in receipt of your Better Business Bureau (BBB) review dated May 2, 2022, regarding the Private Mortgage Insurance (PMI) on your loan. The review indicated that other properties in your neighborhood were selling for over $450,000.00; therefore, your home should not require PMI. We have reviewed your concerns and our response is indicated below.While other houses may have sold for a cert... read more
Record keeping appears to be flawed. They harassed me because they thought I did not have insurance on my home. I proved I did by sending a copy of the paperwork. They said they were going to charge me insurance if I did not do so. They they sent a cancellation of that insurance followed by once again saying I had no insurance so I sent them proof once more. Then, my last **** was increased $200+ and I am still waiting to find out why. Their administrative practices ****, covid or no covid.
Business response:
Our records indicate that a detailed response to the issues outlined in your review was submitted to you last month. Please see below for an overview of the contents of the response:Your closing documents included copies of your Insurance Policy with effective dates of July 7, 2020 through July 7, 2021 and your **************** policy with effective dates of June 19, 2021 through June 19, 2021. In late May 2021, MMI attempted to contact your insurance carrier to obtain an updated Declarations Page in order to disburse paymen... read more
This company gave me false info an wasted 6 weeks of my time! & cost me interest rating. I was told from the start: this wont be like the old loans wen ur self employed,& close by the end of feb!The end of feb I had 2 giv them so much more stuff. Then now want 2022 proof I pd my taxes. Found receipt, gave them. But that wasnt good enough, sun transcript from irs! Will take 3 ********* had 2 pay 300 to 800 to keep my interest rate ! This is crazy, they hav stressed me 2 no end by lying 2 me from start, the receipt from irs wa... read more
Business response:
Mutual of Omaha Mortgage, Inc. worked diligently to close the borrowers loan, which funded on 5/11/2022. A review of correspondence between the borrower and MMI indicates that the company worked diligently to close the loan and that loan conditions placed on the file were necessary to satisfy investor guidelines. The borrower failed to provide required paperwork to close the loan, which lengthened the loan process and resulted in rate lock extension fees to keep her desired rate. MMI regrets to learn of the borrower's frustr... read more
All these fake reviews!SO many fake reviews! This company is a major source of relentless SPAM email from multiple email addresses, won't stop spamming, relentless. Don't support this.
Business response:
Upon receiving the borrower's review, Mutual of Omaha Mortgage, Inc. immediately placed the reviewer on its do not call list. MMI is unaware of any fake reviews.
Mutual of Omaha handled our refinance in a quick and professional manner. It was a very pleasant experience.
***** has an energy level and a realness you just don't see in customer service today. I really enjoyed his personal approach and will highly recommend him. Thanks again.
Amazing experience!! **** and ******** took great care of us!! Thank you so much for the excellent service from beginning to end!!
Glad Mutual of Omaha decided to underwrite our loan. Best experience ever, especially with *********************** as our Originator and process guide.
I recently refinanced my home through Mutual of Omaha Mortgage.I was very happy with their service. I was able to refinance my loan and received a cash out within a relatively short time. I recommend them to anybody who is looking to refinance their property or to finance new property. Thank you Mutual of Omaha ********************
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 907 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.
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