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Mustang Plumbing Inc
- Plumbing
- Round Rock, TX
About this business
We will give all YELP customers a rate of $95 and hour with no service charge or 15% off any flat rate pricing, just tell us when you schedule you saw us here! Mustang Plumbing "Classic Service" specializing in service, We are the trusted choice for several central Texas home builders, commercial contractors, remodel contractors, business owners, home warranty companies as well as individual home owners. Mustang Plumbing is a full service plumbing company. We can handle all your plumbing needs from a running commode to a tot... read more
Location details
2001 Red Bud Ln, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To begin, we had to tell technician to please call the main office to look at the notes since he clearly had no idea why he was there. Our tankless heater is high on our property wall, so we provided a ladder. Technician never climbed the ladder, but suggested that in the future, we should hire them to move the tankless heater to a place that was easier for them to look at (in the past no one had complained about this). It was clear the technician was being lazy and wanting to leave, but he did say we needed a flush and that... read more
Business response:
*******, First and foremost, I would like to extend my apologies for our miscommunication. Our policy as stated in the beginning is a $225 diagnostic/estimate fee that will be credited back completely if you choose to go with our estimate. We do not credit anything back if you do not choose to use us. Our experienced licensed technician was able to confirm your shower head was full of mineral deposits from your tankless water heaters because they had not been flushed. I highly recommend this still be done (by us or someone e... read more
To begin, we had to tell technician to please call the main office to look at the notes since he clearly had no idea why he was there. Our tankless heater is high on our property wall, so we provided a ladder. Technician never climbed the ladder, but suggested that in the future, we should hire them to move the tankless heater to a place that was easier for them to look at (in the past no one had complained about this). It was clear the technician was being lazy and wanting to leave, but he did say we needed a flush and that... read more
Mustang Plumbing went above and beyond what was required for the situation and I wanted to report that we are quite satisfied with their work!
I dont usually write reviews but found myself in a position to warn other people. We contacted Mustang plumber and got an appointment after 3 weeks to come in for work. It was after the storms and we understood the wait. We were told that someone will be at home on Friday on the date given. I had to take the day off to stay at home and wait because there was no specific time set. On that Friday, I called them multiple times and they always said I was on the list and they will come. They never did. They never called back. Nev... read more
Weather conditions aside, this has to do with paying Mustang Plumbing $4,000.00 to install a tankless water heater in our attic, where the original one was, and how inaccessible they are when we needed them. This past Tuesday, the water heater burst. It flooded the attic, went through the ceiling into my master closet and down into the first floor living room. THREE STORIES!! After getting the Fire Department to cut off the water, I placed my first of a series of desperate calls to their answering service. I finally ate my w... read more
Mustang plumbing installed the plumbing in my house. We had an emergency leak in our water heater so we had to turn the water line off. Mustang plumbing was completely MIA. Their emergency line and regular business line completely disconnected. Our plumbing is supposed to be under warranty but there is no way to reach this business when plumbing goes wrong.
Frequently asked questions about Mustang Plumbing Inc
How is Mustang Plumbing Inc rated?
Mustang Plumbing Inc has a 3.2 star rating with 197 reviews.
When is Mustang Plumbing Inc open?
Mustang Plumbing Inc is open now. It will close at 5:30 p.m.
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