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MUSC Children's Health - West Ashley
- Healthcare
- Charleston, SC
About this business
Location details
2067 Charlie Hall Blvd, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Go to the website to book and appointment, it tells you to call a number. I call that number, talk to a robot and it tells me to schedule online. Ridiculous excuse for customer service. Fire whomever manages your website and phone systems.
I wish I could give them 0 stars.
Any other location you can be in and out in 30 minutes. This location? You can't even be out of the waiting room in 45 minutes. Every single time I have the unfortunate luck of being scheduled at this location, I can count on losing an entire afternoon. Good luck and save yourself the hassle, beg for an appointment at any other location if you can travel the extra distance.
The staff has been absolutely incredible. There's a lot going on on their side with the transition, trying to see like 30+ kids a day (presumably), getting accustomed to everything, having to deal with the system etc etc....but STILL ensure they're friendly, helpful and care about the kids first. I have 5 kids so between checkups, sports physicals, back to school records, and everything in-between I'm in the office almost once a week at this point. They have truly been amazing!! Everyone from front desk to pediatricians to c... read more
Ever since MUSC took over this practice everything has gone down hill. Forget if your kid is sick and you need appointment that day. Then they have a new patient portal that they didn’t bother to tell anyone about via email, if you go into the office you can see they changed. The new patient portal I don’t think any one even checks because I’ve messaged numerous times different things and nobody has responded at all. At least the last patient portal they had they actually responded and took the time to let you know things. W... read more
Frequently asked questions about MUSC Children's Health - West Ashley
How is MUSC Children's Health - West Ashley rated?
MUSC Children's Health - West Ashley has a 1.8 star rating with 5 reviews.
When is MUSC Children's Health - West Ashley open?
MUSC Children's Health - West Ashley is closed now. It will open at 7:00 a.m.
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