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Munson Healthcare Ask-a-Nurse Line

3.3

About this business

Location details

1105 Sixth St, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
3.39 reviews
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Melodie H's profile image
Melodie H 
4 months ago

Very disappointing that Munson Medical Center provides a service of Ask A Nurse yet you can’t get them to answer the phone to ask questions. They are a 24 hr/7 day a week service. FYI: please note I am not looking for excuses of why this is happening. I would like answers on how you will correct this concern. Don’t provide a service if you won’t mandate it. I spent over a minute waiting for someone to answer my call with at least two contacts back to back. Shame on MMC!!!!!!!!! 

Beverly McCamman's profile image
Beverly McCamman 
8 months ago

What a disappointment this fiasco was! As an RN and a former employee of Munson, to go through all steps on the Ask A Nurse site and have my credit card (not 1 but 2 with a perfect credit score) denied was unforgivable! Thank God the problem was resolved. The Munson staff needs to get their act in order! Beverly McCamman 

Katie Wilkinson's profile image
Katie Wilkinson 
a year ago

My boyfriend just had hernia surgery and there's a lot about home care that can be confusing and scary. I was so relieved to be able to get a hold of someone late at night to answer our questions. Thank you for saving us a panicked ER visit lol 

Sandra Owen's profile image
Sandra Owen 
a year ago

Thurs.Jan. 2, 2025 I cancelled an appointment with my PCP, too ill to leave the house. The nurse said she would get a nurse to triage symptoms. That nurse made an appt . In Grayling. I was too weak to go around the corner to PCP in Roscommon, but expected to keep an appointment in a town north of where I live!?!?!? My symptoms are the same my husband is being treated for, by the same PCP!?!! I asked to have Dr Thornton prescribe for me, was sent in this infinite circle of NO treatment. Not happy, would not recommend. . 

Brittany Nichole's profile image
Brittany Nichole 
2 years ago

I have called a few times for my baby and the nurses are always friendly, knowledgeable, and take their time. This is a valuable service. Thank you. 

Frequently asked questions about Munson Healthcare Ask-a-Nurse Line

How is Munson Healthcare Ask-a-Nurse Line rated?

Munson Healthcare Ask-a-Nurse Line has a 3.3 star rating with 9 reviews. 

When is Munson Healthcare Ask-a-Nurse Line open?

Munson Healthcare Ask-a-Nurse Line is closed now. It will open at 7:00 a.m. 

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