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Muller's Woodfield Acura
- Car Dealers
- Hoffman Estates, IL
About this business
Location details
1149 West Golf Road, Hoffman Estates, IL, 60169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased my 2021 Acura RDX as a CPO unit. This has nothing to do with the service department. The service dept and Daquan Rogers are excellent! My issue is the CPO unit I purchased this past summer is full of acid rain and environmental damage in the paint. I find it very very difficult to believe that this vehicle went through a CPO inspection and no one pointed this out or documented this issue anywhere on your internal service records. This was not disclosed to me when I purchased the vehicle and I want to know how Eli... read more
Bernardo was very knowledgeable and amazing. He answered all my questions and kept in touch throughout the whole process. Beautiful car Acura ZDX
Business response:
Thanks for choosing Autosport Acura of Denville and for the 5-star review of your recent purchase experience with Bernardo. We'll be here for all of your vehicle needs and we look forward to your next visit!
I am fully satisfied with the service. They are very accommodating. An excellent service that was given.
Business response:
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Went to the dealership today Elite Acura Dealership to get that A1 service we are accustomed to. The service center lounge is perfect and designed to satisfy all requirements while your vehicle is being serviced. We only take both our vehicles Acura TL and Acura RDX there and no where else. The multi point expection is Amazing! Thanks Elite Acura, see you on our next auto Maintenance check up, etc
Business response:
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Customer service managers are excellent. Service with a smile. This visit was for a recall and they offered a free car wash!
Business response:
Thanks for choosing Autosport Acura of Denville and for the 5-star review of your service experience. We'll be here for all of your vehicle needs!
Efficient and extremely accommodating. Excellent customer service, honest and able to communicate things that are need to be done. I got a coupon discount too.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
Service department could use some reorganization. Seems understaffed, and very much in disarray. Kinda unprofessional
Business response:
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com>
I was happy with my first service here. Great customer service and I didn’t feel taken advantage of.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elite Acura. We hope to be of service to you again in the future. Best wishes, Elite Acura
I called and spoke to several dealerships and salespeople, but by far, Bernardo was the most honest and true to his word. Bernardo really made a positive impression! It's always great to deal with an honest and straightforward salesperson who genuinely works in the best interest of the customer. He answered all of my questions thoroughly and never tried to oversell me. We were able to work out a deal that we had previously discussed, and he took the time to explain all the payment options. I felt comfortable with every step ... read more
Business response:
Thanks for choosing Autosport Acura of Denville and for the 5-star review of your recent purchase experience with Bernardo. We'll be here for all of your vehicle needs and we look forward to your next visit!
Frequently asked questions about Muller's Woodfield Acura
How is Muller's Woodfield Acura rated?
Muller's Woodfield Acura has a 4.7 star rating with 3,202 reviews.
When is Muller's Woodfield Acura open?
Muller's Woodfield Acura is closed now. It will open tomorrow at 7:00 a.m.
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