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Specialties From providing you with reasonably priced physicals to medical care for your family, you can always count on Mt. Pleasant Urgent Care & Family practice for quality treatments that meet your every expectation.
1464 Mt Pleasant Rd #14, Ste 13-14, Chesapeake, VA, 23322, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | 10:00 a.m. to 2:00 p.m. |
The place was quick and efficient, however I was in a bad car accident and my neck was really bothering me so I wanted to get it checked, the nurse literally laughed at me to my face, like I was lying, mind you I was crying and scared because I hate going to the doctor (it’s why I didn’t want to get in the ambulance). My neck has been flaring up and I would like to go back but am not trying to get judged again, it was really uncomfortable, other than that they were fine.
Rude person answered phone and I nicely asked if they take walk ins and the hours. Whoever answered was very RUDE and said Obviously you have never been here. I said no I am calling for my mother in law do you take United Healthcare. She said yes but not HMO and I said it was a PPO. She was loudly eating and acted like we were a huge inconvenience to even call and inquire about coming in. I told her I was sorry to inconvenience her and that she was rude and we would go to Patient First at this point.
Family oriented, friendly and thorough
This urgent care needs some customer service classes. Customer service here starting from the front desk is sucks. They think I owe them something in order for them to treat me. My husband has been in the room for 2 hours, waiting to be seen. No one even had the courtesy to tell him what’s going on. Then when my husband asked them where are the doctors, the lady at the front said “they’re at lunch.” At that time there were only 2 patients ( including my husband). I will not recommend this place.
The providers at this practice are caring and see walk in patients. I highly recommend this practice .
Excellent, caring doctors that will spend as much time with you as necessary. Great staff, too.
The best Doctors and staff in the area always helpful that make you feel like family. Been going there for 3 years. Dr. Marks treated me had a very difficult case but he never gave up on me and because of him I am healthy again. I am so thankful for him and his staff.
Mt Pleasant Urgent Care has a 3.5 star rating with 95 reviews.
Mt Pleasant Urgent Care is closed now. It will open at 8:00 a.m.
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