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Mt. Auburn Hospital

2.5

About this business

Location details

57 Bedford St #130, #130, Lexington, MA, 02420, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.512 reviews
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Winston Sun's profile image
Winston Sun 
on Google
5 days ago
meilin mart's profile image
meilin mart 
on Google
4 months ago

The front desk will leave you on hold for more than 30 minutes they will come every once in a while then leave then after they leave you waiting on the phone for more than 30 minutes then they will go ahead and send you to the voice mail unprofessional can't wait to change pcp 

Halvor Iverson's profile image
Halvor Iverson 
on Google
11 months ago

Every negative Google review of this office has been based on one bad experience on one day. I'd like to weigh in from my 20 years of experience as a patient to give this practice an unqualified five stars. Health care providers don't have an easy time of it these days. Their work has been monetized and is bought and sold like a commodity by big corporations. The whole system is degrading as a human service, and the public is not happy. And neither are the doctors and nurses and support staff In spite of it all, I have alway... read more

Jim Cosco's profile image
Jim Cosco 
on Google
a year ago

The front office of this place is a mess. I had scheduled my vaccine at your office and despite getting many confirmation emails from them and checking in virtually when I showed up the woman at the front desk said they did not have any vaccines. She did not communicate the reason clearly or even the fact that they had no vaccines clearly. Nor was she or any of the other two women in the office sympathetic for me wasting my time. It was like they could not be bothered. They are terrible communicators and have no follow up. I... read more

Air Sky Park's profile image
Air Sky Park 
on Google
a year ago

Not recommend this office. The office management is off. When a Dr. is out we received no phone call or text message about appointment cancellation. They did send it to the patient portal on the day of the appointment, actually couple hours before appointment but who went on patient portal all the time? When we told them we drove a long way here they said we can go to urgent care instead, which is a very unprofessional suggestion. chronic condition vs acute condition are different. Why would we go to urgent care for non urge... read more

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Frequently asked questions about Mt. Auburn Hospital

How is Mt. Auburn Hospital rated?

Mt. Auburn Hospital has a 2.5 star rating with 12 reviews. 

When is Mt. Auburn Hospital open?

Mt. Auburn Hospital is closed now. It will open tomorrow at 8:00 a.m. 

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