Mt. Auburn Hospital

Halvor Iverson 

on Google

6 months ago

Every negative Google review of this office has been based on one bad experience on one day. I'd like to weigh in from my 20 years of experience as a patient to give this practice an unqualified five stars. Health care providers don't have an easy time of it these days. Their work has been monetized and is bought and sold like a commodity by big corporations. The whole system is degrading as a human service, and the public is not happy. And neither are the doctors and nurses and support staff In spite of it all, I have alway... read more

Jim Cosco 

on Google

a year ago

The front office of this place is a mess. I had scheduled my vaccine at your office and despite getting many confirmation emails from them and checking in virtually when I showed up the woman at the front desk said they did not have any vaccines. She did not communicate the reason clearly or even the fact that they had no vaccines clearly. Nor was she or any of the other two women in the office sympathetic for me wasting my time. It was like they could not be bothered. They are terrible communicators and have no follow up. I... read more

Air Sky Park 

on Google

a year ago

Not recommend this office. The office management is off. When a Dr. is out we received no phone call or text message about appointment cancellation. They did send it to the patient portal on the day of the appointment, actually couple hours before appointment but who went on patient portal all the time? When we told them we drove a long way here they said we can go to urgent care instead, which is a very unprofessional suggestion. chronic condition vs acute condition are different. Why would we go to urgent care for non urge... read more

John Smith 

on Google

a year ago

Poor communication regarding account and appointments changes despite the fact everything was checked with them before arrival, outdated systems and insurance coverage data. Limited stuff and appointments availability. No more lab services, Do yourself a favour and go somewhere else 

Llll CCC 

on Google

2 years ago

Now I finally know why the rating of this place is so low. Made an appointment 1 month ago, and I even called back to confirm the appointment and everything. Then they made me wait for an hour after I arrived, and told me that Dr. Wang’s schedule is too behind so she can’t see me today. This is so absurd and unprofessional. I drove 40 mins here for the doctor’s appointment and they can just cancel it like this. They really need some management class to stop wasting other peopel’s time.